Comments on: “The 7 dirtiest jobs in IT “ http://chicagoboyz.net/archives/6026.html Some Chicago Boyz know each other from student days at the University of Chicago. Others are Chicago boys in spirit. The blog name is also intended as a good-humored gesture of admiration for distinguished Chicago boys including those pictured above. Fri, 25 May 2012 10:49:31 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: John Jay http://chicagoboyz.net/archives/6026.html/comment-page-1#comment-257756 John Jay Fri, 08 Aug 2008 19:40:13 +0000 http://chicagoboyz.net/?p=6026#comment-257756 Misery market! Misery market!

]]> By: Ralf Goergens http://chicagoboyz.net/archives/6026.html/comment-page-1#comment-257722 Ralf Goergens Fri, 08 Aug 2008 16:40:53 +0000 http://chicagoboyz.net/?p=6026#comment-257722 <blockquote>I began to think of every clueless end user as money in the bank</blockquote> And there's an unlimited supply of those ;)

I began to think of every clueless end user as money in the bank

And there’s an unlimited supply of those ;)

]]> By: Shannon Love http://chicagoboyz.net/archives/6026.html/comment-page-1#comment-257707 Shannon Love Fri, 08 Aug 2008 15:08:01 +0000 http://chicagoboyz.net/?p=6026#comment-257707 I worked in tech support at Apple for 9 years. I noticed that the best way to keep people from yelling at support techs onsite was to send out really tall techs. There seems to be an anger off switch on the back of the human neck triggered when the head tilts back in order to look up at someone really tall. Like most IT people, I used to be very frustrated by clueless end users. Then one day I realized that if everyone knew what I knew, I wouldn't have a job. After that epiphany, I began to think of every clueless end user as money in the bank. That perspective made the job almost stress free. I worked in tech support at Apple for 9 years. I noticed that the best way to keep people from yelling at support techs onsite was to send out really tall techs. There seems to be an anger off switch on the back of the human neck triggered when the head tilts back in order to look up at someone really tall.

Like most IT people, I used to be very frustrated by clueless end users. Then one day I realized that if everyone knew what I knew, I wouldn’t have a job. After that epiphany, I began to think of every clueless end user as money in the bank. That perspective made the job almost stress free.

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