Just wanted to link: first help desk.
I’ve got to admit that I identify with the clueless monk and am always amazed at the steady patience of the it guys. Clearly the tone is universal if the language isn’t.
(This was going around a few months ago; sorry if I’m repeating it but can’t find it through googling Chicagoboyz.) And I suspect there was some of that in the 1930’s; inertia and fear of change are probably at least as motivating as turf battles & definition of status in terms of how many people wait on us. The break with all those notions was described by Franklin – but I think it is human nature to fear change and want larger acreage.