Retail businesses are associated with low pay and high employee turnover–especially in the case of those retailers who offer low prices–and the same is largely true of customer-service call centers.  It has been generally assumed that low wages in these operations are a necessary concomitant of low prices for consumers, and that only businesses serving a premium-price customer base can afford to pay high wages.

Comes now Zeynep Ton, arguing that the low-wage strategy is not the only one available to retailers and other customer-service businesses that need to offer low prices, and that indeed often–usually–it is not the best strategy.  She draws connections between the pay and hiring strategy of a business and the operational basis on which it is managed.  To wit:

Low pay and high turnover implies minimal employee training, because you can’t afford extensive training for employees who are going to leave in a matter of months.  Minimal training implies less operational flexibility, because employees will not be cross-trained for other functions.  An environment of high turnover and not-well-trained employees implies that employee functions must be strictly proceduralized, often to the point of excessive rigidity.  And the lack of flexibility driven by minimal training and experience makes it harder to build in appropriate staffing “slack” to handle peak demand situations.  The lack of slack and flexibility leads to endless emergency rescheduling of personnel, reducing morale and further increasing turnover.  (She provides some vivid examples of what this endless and short-notice rescheduling can mean to the personal lives of employees.)

On the opposite site, higher pay can contribute to lower turnover, making more-extensive training economically viable.  Better-trained employees can more easily perform multiple functions, so that absences or staffing imbalances have a less-harmful effect.  Better-trained and more highly-motivated employees don’t need micromanagement, either by human managers or by systems and procedures.

Ho, hum, you say, what’s new?…people, especially consultants and professors, have been writing for years about why employees should be treated well and how it pays off to do so.  How is this book different from a million of others?

The Good Jobs Strategy is, in my view, something quite different from the typical “just treat ’em right” sort of soft, warm, and cuddly advice often found in books and LinkedIn posts.  The author ties the feasibility of the high-pay / high-expectations strategy to effective operational management, with the right systems, procedures, and incentives to enable such operational excellence.

An interesting example the author mentions is that of Home Depot. She credits much of the chain’s early success to its high-quality associates–“knowledgeable and helpful and willing to do whatever it took to help you, even if that meant explaining to you that you didn’t actually need what you came to buy.”  The associates tended to be former plumbers, electricians, etc–and they were employed full-time.  HD grew very rapidly–“customers were driving two hours to go to its stores and, once they experienced the service and great prices, they kept coming back”

But, with the growth came problems.  There was a lack of discipline in the stores, in how the stores communicated with headquarters, how the company selected its products, and how it communicated with suppliers.  “In 2000, bills and invoices were still processed by hand, and headquarters communicated to 1134 stores via fax because there was no companywide email.”  In 2008, two senior IT executives (newly hired from Walmart) concluded that Home Depot’s IT systems were about where Walmart’s had been in 1991.  In summary, HD had become “a classic example of a service company that did not fully appreciate the role of operations in making customers and investors happy…Operations are all those factory-like activities that a business has to carry out in order to provide whatever it is that it sells. ..In a retail store, for example, operations involves things like having the right product in the right place, having a fast checkout, and having a clean store.” Zeynep Ton says that internal measurement systems often don’t focus on such matters–at one retailer she worked with, “Twenty percent of the (store manager’s) score had to do with the store’s customer interactions.” In this chain, “mystery shoppers” would score the store on things like how the employees greeted customers and made eye contact.  But, she notes, “kindness or friendliness won’t make up for operational incompetence. ..It is hard for your dry cleaner to make you happy if you can’t wear your favorite suit to an important interview because they didn’t get it cleaned on time.”

When Robert Nardelli became HD’s CEO in 2000, the systems and procedures problems were rapidly addressed.  Gross margins and net profit margins increased substantially.

BUT, “the culture of cost-cutting was soon felt at the local level, where store employees, who were once at the center of Home Depot’s success and at the top of Home Depot’s inverted pyramid, became a cost to be minimized.”  The company started hiring part-timers, in the name of both staffing flexibility and cost…the knowledge level of the typical employee encountered by a customer fell noticeably.  By 2005, HD was ranked lower in customer satisfaction than was K-mart.  Same-store sales growth fell and even became negative.  Nardelli left the company in 2007.

Zeynep Ton summarizes:  Operational designs don’t execute themselves.  They depend on having the right people, and having those people motivated to do the right things.

The book discusses the actual complexity that exists in many seemingly-simple businesses, and the fact that individual employee decisions do make a difference. “If you are a supermarket employee shelving a case of toothpaste and all but two of the tubes fit on the shelf, should you take the two extras back to storage or would it be better to squeeze them onto the the shelf, even if it doesn’t look so good?  If a tomato looks just a little soft, should you take it to the back room now or wait until it looks worse?  Maybe it will be just fine for a customer who wants to make tomato sauce…it is hard, if not impossible, to make such work so simple and simple and standardized that anyone can do it without exercising judgment.  Things happen in real time at retail stores, and employees have to learn to react.”

(It is incredibly refreshing to see a B-school professor thinking and writing at this level of detail and specificity)

One interesting company discussed in the book is QuikTrip, a large chain of convenience stores combined with gas stations.  The company is very selective in its hiring….the author compares getting hired there with the difficulty of getting into an Ivy League college.  In the Atlanta area, 90% of applicants don’t even quality for an interview, and of those who do, only one out of five is selected.  Turnover rate among QuikTrip employees is only 13%, far lower than the industry as a whole.  The chain emphasizes speed and flexibility…”QuikTrip’s fast checkout is a site to behold.  One thing that makes it so fast is that any employee can use any register at any time without making the customer wait.  If you regularly shop at a supermarket, you know it’s no fun waiting for the cashier do a changeover.  The other thing that makes QuikTrip so fast is that employees have been trained to ring up three customer per minute.”  She says that the employees can even calculate change in their heads!

Other examples discussed include Costco, Trader Joe’s, In-N-Out Burger, and the Spanish supermarket chain Mercadona.

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I posted on this new topic of Tyler Cowan’s almost two week’s ago.  I have seen other commentary since then.  Law and Liberty had this mostly-negative take on the idea.

But my largest disagreement is that Tyler misses what is most problematic about modern libertarianism. In my view, modern libertarianism has too narrow a view of social harm and too limited a role for government in encouraging mediating institutions that help ameliorate such harms. Tyler underscores a certain obtuseness on this point by professing not to be able to understand the difference between classical liberalism and libertarianism, except that classical liberalism was a 19th-century philosophy suited to solving the problems of its times, but not ours.

It’s a thoughtful response. 

For the life of me, I cannot recall who first observed that environmentalists now make the most perfectly hissable villains, because they almost invariably make matters worse in the long run. Absolute certainty in their own mind that their dictates are the one and only true way, combined with reluctance to consider any other method, and of late, just about all their prescriptions have had lamentable results … yes, there is a perfect villain. Smug, certain … and wrong. Catastrophically, earth-shatteringly, human-damaging, and economically-harmful wrong.
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I sort of wish Wisconsin wasn’t in play in the presidential election, but here we are. I work very hard and do enjoy my evenings at peace with Wheel of Fortune, and perhaps a sporting event on TV. Sadly, my peace at home has been trifled with for the past several months, and I fear it will be a nonstop blitz until November.

As of now, we are getting crushed with a massive ad buy from Bloomberg. And that’s it. Bloomberg is everywhere. And no other candidates (including Trump) on the media I consume, at least. Upon questioning the spousal unit, who watches things on TV that are apparently called “shows”, of which I have never heard of, she reports that it is all Bloomberg all the time too. She also inquired as to who this guy is and I simply told her “nobody you need to be concerned with”.

As of several months ago we had ads from some different candidates. I remember ads from Robert Francis O Rourke and a few others but none of the buys have been as massive as this salvo from Bloomberg.

That’s all I got for now. More to come as the campaign develops.

Presidential candidates are talking about every issue except the one that matters most for America’s future: “American Exceptionalism.”

President Obama, a former professor of constitutional law, rejected the notion of American exceptionalism. Conservative writer Jonah Goldberg in Suicide of the West (2018) argues that the political abandonment of American Exceptionalism is eroding liberty, society and prosperity. Parenthetically, Taleb, Skin in the Game (2018) concludes (pg. 86) ”the west is currently in the process of committing suicide” by tolerating the intolerant. The “mass suicide” metaphor became a reality when religious cult leader Jim Jones told his followers in 1975  “I love socialism, and I’m willing to die to bring it about, but if I did, I’d take a thousand with me” which he did in Jamestown, Guyana three years later. “He wanted the world to think this was some uniform decision, that they willingly killed themselves for socialism to protest the inhumanity of capitalism” but armed guards made sure the reluctant chose the Kool Aid and exited the Johnstown dystopia for the promised socialist utopia in the next life.

Suicide of the West

Goldberg’s history of politics and human nature begins with humans first walking upright, concluding in 2017 with U.S. domestic political choices. Ideas promoted by John Locke and bequeathed by the British that the state is the servant of the people, are the core of American exceptionalism as opposed to the opposite ideas of the Frenchman Rousseau that individuals are the servant of the state, the governing principle of authoritarian socialist economies and in practice social democracies as well. What’s exceptional in the U.S. political system bequeathed by the Founders are the strict limits on federal powers in the two written documents, the Declaration of Independence and the U.S. Constitution. This is the cornerstone that allowed the many secular and religious institutions of civil society to deepen as a pre-requisite for and complement to entrepreneurial market capitalism, the source of virtually all human economic progress.

In the American version the state guarantees “life, liberty and the pursuit of happiness,” whereas the French national motto “liberty, equality, and fraternity” is an oxymoron. Individual liberty erodes at each stage as decisions are elevated from the marketplace to private, local, state, federal and ultimately international governing bodies. Competitive market capitalism’s “creative destruction” and entrepreneurial innovation produces relative winners but benefits all, whereas political favoritism comes at the expense of the typically poorer less politically favored.

The Deep State is Sovereign in a Democracy

In a recent Wall Street Journal article, political theorist Francis Fukuyama argues that “American Democracy Depends on the ‘Deep State’” run by professionals protected from politicians. Progressive President Wilson used entry into the war as the means to create the “modern” sovereign state” to which Fukuyama refers under the motto to “make the world safe for democracy,” never mentioned in the Founding documents. What took a Revolution to produce was protected only by the willingness to adhere to paper documents that Wilson basically ignored.

Individual dependence on the modern pater welfare state corrodes the institutions of civil society and inevitably leads to identity politics, tribalism and cronyism. With the state the master, many democracies evolve into one party rule, e.g., the communist “peoples’ democracy” of China, North Korea, East Germany or in capitalist countries the PRI in Mexico (in spite of a Constitution modeled after that in the U.S.) and Peronism in Argentina where the party is the master of the state. The rightist regime in Chile brought in the Chicago Boys to help implement free market reforms that produced a growth miracle, but that proved difficult to sustain as subsequent socialist governments burst that bubble.

The 2016 Presidential Election

In 2016 candidate Trump promised to drain the swamp and “end America’s endless wars” – both direct attacks on the deep state, particularly the military-industrial-congressional complex (Eisenhower’s original censored version) that manages the economy as well as foreign policy and military adventure. Reagan promised to roll back the deep state but failed. Clinton declared “the era of big government is over” but it barely paused. The Tea Party, composed of older more conservative voters tired of Republican false promises of limited government, launched a grass roots political campaign to limit government, which also failed. Once the state (or the Party of the state) is sovereign, the process has proven irreversible through political means.

That leaves the Supreme Court. Candidate Trump committed to nominating conservative Supreme Court Justices who would stay within the original intent of constitutional limits, the primary issue cited by his supporters. The abortion issue is a ruse, a litmus test for progressive precedents to trump constitutional intent.

The U.S. deep state is immune to accountability. A recent docudrama The Report tells the story of CIA torture after 911. The Agency lied to two Presidents, lied and stonewalled Congress over 8 years, violated the separation of powers and squashed the biggest seven thousand page Congressional oversight investigation in history. Only the stature of Senators Feinstein and McCain eventually got the Report released, but no one was held accountable, sending a clear signal that the deep state was immune. When President Trump alleged (later proven by the Mueller and Inspector General Reports – in spite of deep state resistance) that the intelligence community was involved in election rigging in 2016 and a subsequent coup attempt to remove him from office when that failed, Senator Schumer warned him: “Let me tell you, you take on the intelligence community, they have six ways from Sunday at getting back at you.” Impeachment is (only) one way.

The 2020 Presidential Election

On domestic policy, progressives arguably fared better under the Trump Administration than they would have from any of the other Republican candidate (e.g., victories on the budget and trade protectionism) and better than conservatives during the Obama Administration. Many conservatives (including Goldberg) join progressives in abhorring Trump’s personality and attacking his character (questionable, as is that of his political antagonists, e.g., Congressman Schiff). His lies and exaggerations may stretch the limits of political discourse, but the main stream media has regressed to Infamous Scribblers. The biggest cause of Trump derangement syndrome – and his source of political support – is likely his politically incorrect speech.

But Supreme Court appointments remain the existential issue for progressives and conservatives alike (as the Kavanaugh Hearings demonstrated), although limiting the power of federal government leaves progressives with free reign at the state and local level where they have had substantial success. Even “popular democracy” in big states like California is rigged by the state, forcing the oppressed to ‘vote with their feet’ leaving progressive states like California and New York with deficits, which then seek federal bailouts.

The electorate is divided along generational lines, with democrats appealing to younger liberal voters and republicans to older conservative voters. Lowering the voting age to 18 dramatically increased this demographic (why Democratic Speaker of the House Nancy Pelosi proposed lowering it to 16). Yet current Democratic candidates are divided among the ”electable”“moderate” 78 year old (by inauguration) Joe Biden campaigning as the former VP of a decidedly immoderate administration, authoritarian Michael Bloomberg who is almost a year older that Biden, socialist Bernie Sanders who is more than a year older than Biden, and Progressive Elizabeth Warren who would be 70 by inauguration. The young intolerant radical anti-capitalist progressives/socialists will undoubtedly be in control should victory be achieved by any of these elders following Taleb’s thesis (pg 69) that in a democracy the intolerant dominate.

What explains the strong Democratic appeal of 18-29 year old voters? Goldberg (pg. 340) quotes theologian Eugene Peterson: “humans try to find transcendence-apart from God – through the ecstasy of alcohol and drugs, recreational sex, or … crowds (i.e., mobs or cults).” Millenials are less religious than older voters and sex has declined relative to past generations. Non-college graduates have turned to drugs – 70,000 deaths annually.

Promises of debt forgiveness and free stuff by Socialist Sanders – and Warren – obviously appeal to the typically deeply indebted college educated. But so does their attack on business. Once taboo, socialism is now chic on college campuses as anti-business progressive ideas pervade college professorial ranks, particularly among historians and economists. This goes back to the early days of progressivism as socialist/communist historical myth makers accused business leaders of being “Robber Barons,” vastly over-stating the extent of American cronyism. Economists have generally under-appreciate the fragility and benefits of capitalism focusing instead on “market failures” real or imagined requiring government intervention, to be expected by a profession started by a German educated progressive to train Americans in the visible hand (fist) of state economic management

So millenials may be lured to join the cult and drink the Kool Aid: as an aging baby boomer, I’ll cling to religion and, Inshallah, sex and alcohol (bourbon, of course).

Kevin Villani

—-

Kevin Villani was chief economist at Freddie Mac from 1982 to 1985. He has held senior government positions, has been affiliated with nine universities, and served as CFO and director of several companies. He recently published Occupy Pennsylvania Avenue on the political origins of the sub-prime lending bubble and aftermath.

…into that server!

Joe Biden gave coal miners facing possible unemployment some advice:  learn to code.

In reality, of course, programming/coding is a skill that can exist on multiple levels.  Someone writing a simple spreadsheet model for some kind of repetitive tracking problem is working at a different level from someone writing a well-defined module within a large system for a bank, who is in turn working at a different level from someone writing interrupt-level hardware drivers for an operating system, or for someone creating the idea and user interface, as well as the code, for a new consumer-facing product.  Some of these tasks will usually pay less than what a skilled coal miner is paid, some of them will pay considerably more.

And also, programming is not an infinite reservoir of job demand. Much work that previously required considerable high-skill programming has now been largely automated by software tools and/or by complete application systems, and considerable programming work is being offshored–see my post telemigration.

Biden also asserted that:  “Anybody who can throw coal into a furnace can learn how to program, for God’s sake!”

Ignoring the inherent ridiculousness of this claim as a factual assertion…does Biden actually think that manual stoking of coal furnaces is a thing in today’s economy?  Does the Bureau of Labor Statistics show a large count of people employed as stokers?

In reality, the mechanical stoker was invented well over a century ago.  They were common in high-horsepower steam locomotives by 1900, and were and are used in coal-fired power plants.  I doubt if there was much manual stoking going on by 1940, except on steamships…and coal as a fuel for ships was rapidly on its way out by that point, as it was being displaced by oil

Plus, Biden was talking about coal miners.  Does he think that there are coal-fired furnaces in coal mines?  If there were, you would likely get a massive explosion from igniting of any gas in the mine.

Biden clearly understands as little about the software industry as he does about the energy industry.

This is the man who says he was Obama’s point man on a “jobs of the future” initiative.

Can you imagine what these people would do to the economy if they ever achieved the degree of power that they so avidly seek?

(I started this post last weekend – but real life and a new book project intervened. Consider this a footnote to Trent T.’s post, here.)

Well, it certainly came a’calling for Iran’s General Qasem Soleimani last week, Middle Eastern time. Nothing left but bits of scrap metal and meat, and a bruised hand with a large ring on it. Kind of fitting for the guy who perfected the fine art of IEDs, and brought so much business to the developers of artificial limbs for those survivors of that deadly art. As the satirist Tom Leher noted, so many decades ago, and in a slightly different context,

“Some have harsh words for this man of renown,
But some think our attitude
Should be one of gratitude,
Like the widows and cripples in old London town
Who owe their large pensions to Werner von Braun.”

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In December, I announced an upcoming discussion of the future of the auto industry and, in particular, of the role and impact of electric cars.  In that post, I included a number of links to worthwhile reading on the subject.  Let’s do the discussion this week, in comments to this post.  I have a few thoughts to get things going:

–It is true, as Vitaliy Katsenslson points out in his essay, that electric cars are much simpler than conventional cars…but I would qualify this statement as mechanically simpler than conventional  cars.  They are significantly more complex electrically and especially in terms of the electrochemistry of the battery…a hidden kind of complexity, but important nonetheless. From what I have read, there seems to be considerable uncertainty about the expected lifespan of new lithium-ion battery models..which lifespan, of course, has a major impact on the overall economics of electric cars.

EVs are expected to have lower maintenance costs and requirements than conventional vehicles, based on their relative mechanical simplicity.  This is probably true, in general, although a lot of the problems with cars these days seem to be with systems other than the engine and drivetrain..airbag sensors, seat actuator motors, various sensors, etc.

–Range limitations and “range anxiety” have been significant inhibitors to EV sales.  Vitaliy K makes the excellent point that it is much easier to set up an electric-vehicle charging station than a conventional gas station, with its underground tanks and consequent regulatory complexities, and he believes we will see tremendous growth in the number of such charging stations and consequent reductions in EV range anxiety.

It takes about 45 minutes to an hour to fully charge an EV (using Tesla as a model and assuming a high-power charger such as Tesla’s “Supercharger’), which implies that people are going to need something else to do while their vehicles are charging, away from home or the office.  Restaurants and shopping centers become obvious venues for charging; however, this leads to another issue, that the driver may wind up being away from the car for a couple of hours or more, tying up the charger for that whole interval: this issue would need to be reflected in the pricing of the charging facility.

Also, while it is true that setting up EV charging is simpler than opening a gas station, it is not necessarily trivial if one is setting up multiple high-capacity chargers.  A Tesla supercharger draws 150KW, so putting 30 of them in a parking lot would result in an incremental peak demand of up to 4.5 megawatts.  I doubt if the electrical systems feeding many restaurants, or even shopping centers, could accommodate 4.5MW of additional demand without some work by the utility supplying the power.

–Efficiency:  It is true that the conversion of stored energy into motion is much more efficient in an EV than an internal-combustion-engine vehicle; this is mainly a matter of the engine thermodynamics.  BUT, if the charging electricity comes from a natural gas plant of a coal plant, you are looking at best at a 60% fuel-to-electricity conversion efficiency, and there will also be losses in power transmission and distribution.  If the electricity comes from solar or wind, then..depending on the time of day and weather conditions of the charging..you may be faced with a double battery storage situation, where energy is stored in a utility or home battery until needed for charging, and then stored again in the vehicle’s battery.  That double-storage situation carries both efficiency losses and, more significantly, additional capital costs.

EVs do have the ability to capture much of the energy that would otherwise be lost in braking, and this is especially valuable in start-stop driving situations, as with local delivery operations, and probably extends the lifetime of the mechanical brakes.

–Performance…EVs have excellent acceleration capability (when adequately powered) due to the torque characteristics of electric motors.  They may be able to achieve very good handling if battery installation provides for a very low center of gravity.

–Climate…not speaking here about ‘climate change’, but about climate in its ordinary meaning.  In a conventional car, heating is basically free, using rejected heat from the engine (ignoring the energy used to power the fan, but that’s a small part of the picture), whereas in an electric car, heat must be generated using electricity from the battery, which of course has a negative impact on range.  Also, the battery itself will have lesser performance in cold weather.  (And the regenerative braking feature is also limited in very cold weather.)

–Relative Costs…a high % of EVs today are either sold with subsidies by national/local governments, are built and sold in response to government edicts, or are bought in significant part for status purposes by individuals and organizations. Can EVs compete on cost head-to-head with IC vehicles on a nonsubsidized, free-choice basis?  This would seem to be largely a matter of how successfully battery costs are further driven down and how long battery lifespans turn out to be in actual service.

It should be noted that electric vehicle sales in China have cooled rapidly…down 44%…since the government reduced most subsidies at the end of June.  What would be the ‘true’ demand in the US without consumer incentives and mix requirement on the manufacturers?

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Tyler Cowen over at Marginal Revolution has a new approach to government, which he calls State Capacity Libertarianism. You should read his 11 points which define the phrase for yourself, but here are the first two:

1. Markets and capitalism are very powerful, give them their due.

2. Earlier in history, a strong state was necessary to back the formation of capitalism and also to protect individual rights (do read Koyama and Johnson on state capacity). Strong states remain necessary to maintain and extend capitalism and markets. This includes keeping China at bay abroad and keeping elections free from foreign interference, as well as developing effective laws and regulations for intangible capital, intellectual property, and the new world of the internet. (If you’ve read my other works, you will know this is not a call for massive regulation of Big Tech.)

Do not, under any circumstances, read the comments.  I’m sure there are some intelligent criticisms and defenses in there somewhere, but they are thin on the ground.
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A college instructor, concerned about how poorly his students were doing in the philosophy class he was teaching, tried an experiment:  for extra credit, students could give up their phones for nine days and write about living without them. Twelve students, about a third of the class, took him up on the offer.

Without their phones, most of my students initially felt lost, disoriented, frustrated, and even frightened. That seemed to support the industry narrative: look how disconnected and lonely you’ll be without our technology. But after just two weeks, the majority began to think that their cell phones were in fact limiting their relationships with other people, compromising their own lives, and somehow cutting them off from the “real” world. 

See some of the student comments at the link.  Note that ten of the 12 students said their phones had been compromising their ability to have real-world relationships.  And in response to a student’s comment about safety concerns when phone-less, the instructor said:

What’s revealing is that this student and others perceived the world to be a very dangerous place. Cell phones were seen as necessary to combat that danger. The city in which these students lived has one of the lowest crime rates in the world and almost no violent crime of any kind, yet they experienced a pervasive, undefined fear.

For perspective, though, we should consider:  How would students in say, the 1950s through the 1980s have responded if they had been temporarily denied access to dorm or apartment phones and also to pay phones?  Because since smartphones became common, pay phones have largely disappeared, and I’d imagine that dorm and apartment phones are pretty rare as well.

I’d hazard a guess that 1950s-1980s students who were denied access to conventional telephony would have felt somewhat disconnected, but not nearly so much as present-day students without their smartphones.

When the telegraph was first invented, a journalist marveled that “This extraordinary discovery leaves…no elsewhere…it is all here.”

As I’ve noted before, it seems that if the wired communications reduced the sense of elsewhere, it seems that wireless communications reduces the sense of the here and now.

On Friday night Jan 3, 2020, President Trump directed a successful strike killing IRGC Commander Gen. Qassem Soleiman at the Baghdad International Airport.  Four AGM-114N Metal Augmented Charge (MAC) Thermobaric Hellfire missiles launched from an General Atomics MQ-9 Reaper turned Soleiman’s SUV and his accompanying  security SUV into funeral pyres. [1]

IRGC Commander Gen. Qassem Soleiman meets three AGM-114N Metal Augmented Charge (MAC) Thermobaric Hellfire missiles launched from an MQ-9 Reaper Drone.  Graphic Source: UK Daily Mail

See full story at this Daily Mail link:

https://www.dailymail.co.uk/news/article-7848729/Trump-taunts-Iran-saying-never-won-war-ordering-strike-killed-Soleimani.html

Some in the media have compared this strike to Operation Vengeance, the American military operation to kill Admiral Isoroku Yamamoto of the Imperial Japanese Navy on April 18, 1943.

The Trump Administration drone strike was in fact far more consequential than Operation Vengeance. If only because of how much more of the IRGC Quds force senior chain of command were eliminated compared to the Admiral Isoroku Yamamoto strike.  And how much more important Gen. Qassem Soleiman was to Iran than Yamamoto was to Imperial Japan.

Also killed in the strike were Abu Mahdi al-Muhandis also known as Jamal Jafaar Mohammed Ali Āl Ebrahim, the commander of the Iraqi Shia Kata’ib Hezbollah militia and mastermind behind the December 1983 bomb attacks on U.S. and French embassies in Kuwait.

In additional to Soleiman and al-Muhandis/Āl Ebrahim, also killed were IRGC Brigadier General Hussein Jafari Nia, Major-General Hadi Taremi, LTC. Shahroud Mozaffari Nia and Captain Waheed Zamanian. Nor does the list end there as senior pro-Iranian Iraqi Shia PMF militia leaders Heydar Ali, Muhammed Reza al-Jaberi and Hassan Abdul Hadi, were in the second SUV struck by one of four AGM-114N Hellfire guided missiles fired by the MQ-9 Reaper.

IRAN’S RED NAPOLEON

IRGC Commander Gen. Qassem Soleiman was to Iran what Heinrich Himmler, Gen Oberst Kurt Daluege, Gen Ernst Kaltenbrunner and Gen Sepp Dietrich were to Nazi Germany, all rolled into one.

In many ways Gen. Qassem Soleiman ran Iran’s foreign policy and strategy as principal adviser to the theocratic leadership. Soleiman made his bones in the 1990’s suppressing Iranian student riots in the style of Belisarius and the Nika riots. Post 9/11/2001, he has been orchestrating the killings of US service personnel, is the architect Iran’s proxy forces in Iraq, Lebanon, Syria and Yeman and ran covert ops forces world wide.

In fact, Gen. Qassem Soleiman was Iran’s “Red Napoleon.”

The idea of “The Red Napoleon” came from the 1929 novel of that name by Floyd Gibbons predicting a Soviet conquest of Europe and invasion of America by The Red Napoleon’s massive multi-racial army. Written as a screed against white racial supremacy, the concept in the Western Left of a 3rd World military leader who could routinely defeat the West over and over again the same way that General and later French Emperor Bonaparte Napoleon did to the leaders of Western Europe in the late 18th and early 19th century has hung on in the Left’s Noosphere [2] in the decades since.

If anyone was a “Red Napoleon” in the 21st century,  Gen. Qassem Soleiman was that man.

On January 12, 2016, two United States Navy riverine command boats were seized by Iran’s Islamic Revolutionary Guard Corps (IRGC) Navy after they entered Iranian territorial waters near Iran’s Farsi Island in the Persian Gulf. The subsequent release was hailed by the Obama administration as an unintended benefit of the new diplomatic relationship. Source: https://en.wikipedia.org/wiki/2016_U.S.%E2%80%93Iran_naval_incident

Gen. Qassem Soleiman was a man from the 3rd World. One who had created and lead a team in the form of the Quds Force that had killed American servicemen in their hundreds, for decades, got a pair of US Navy riverine command boat crews to surrender in humiliation to support Pres. Obama’s “Opening to Iran” and executed  both the Benghazi, Libya and Baghdad, Iraq embassy assaults.

And Pres. Trump just sent Iran’s “Red Napoleon” to “…meet the Reaper.”

IRGC Quds Force Commander Qassem Soleimani. He was the Iranian government’s “Red Napoleon” and was killed by a thermobaric Hellfire missile launched from a MQ-9 Reaper at the orders of President Trump on 3 Jan 2020.

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Free speech…free expression generally…is under attack in America and throughout the Western world to a degree not seen in a long time. I think there are some specific phenomena and (partially-overlapping) categories of people which are largely driving this attack–I’ve written about this subject previously, here, but the situation has gotten even more serious since that post, and some of the important factors were underemphasized.  Here are the current fronts, as I see it, in the war (not too strong a word, I’m afraid) on free speech.

The Thugs. As I pointed out in my post The United States of Weimar?, illegal actions against political opponents, ranging from theft of newspapers to direct assault and battery, have in recent decades become increasingly common on university campuses, and now are well on track to being normalized as aspects of American politics. Incidents of political thuggery are reported almost daily: just the other day, pro-Trump women at an upscale DC hotel were verbally attacked and apparently physically assaulted by members of a wedding party that was heavy on Democrat attendees; including, reportedly, some top officials from the DNC. A pro-free-speech film was reportedly interrupted by two men wearing masks. Interruption of movies they didn’t like was a tactic used by the Nazis prior to their obtaining official censorship powers. The film “All Quiet on the Western Front” was plagued by Nazi disruptions when released in Germany in 1930. And attempts to shut down dissident speakers on college campuses, such as this, have become so common as to now be almost the default expectation.

The Assassins. These individuals go beyond the level of violence practiced by the Thugs, and make credible death threats they attempt to carry out against those whose actions or believe they view as unacceptable. The majority of threats and attacks falling in this category have certainly been the doing of radical Muslims; however, some of the more extreme ‘environmentalist’ and ‘animal rights’ groups have also demonstrated Assassin tendencies. At present, however, it is those Assassins who are radical Muslims who have been most successful in inhibiting free expression. Four years in hiding for an American cartoonist. But see also Ecofascism: The Climate Debate Turns Violent, how long until this justification and practice of violence reaches the level of justifying and carrying out actual murders?

The Enclosure of the Speech Commons. Whereas the Internet and especially the blogosphere offered the prospect of political expression and discussion unfiltered by the traditional media, the primary social-media providers have taken various levels of controlling attitudes toward free speech; Twitter, in my opinion, is especially bad. Partly this is ideological; partly, it probably reflects their ideas about protecting their brands. Yes, there are plenty of ways to communicate online outside of the social media platforms, but their growth has been so rapid that a large proportion of the potential audience is not easily reached outside their domains. Note also that conversations that one would have been private friends talking at home, or over the telephone are now semi-public and sometimes made fully public. Plus, they become part of an individual’s Permanent Record, to use the phrase with which school officials once threatened students.

The Online Mobs. The concerns of the social media providers about providing online “safe spaces” does not seem to have in the least inhibited the formation of online mobs which can quickly make life unpleasant for their targeted individuals, and even destroy the careers of those individuals. Decades ago, Marshall McLuhan referred to the technology-enabled Global Village; unfortunately, it turns out that this virtual village, especially as mediated through the social media platforms, has some of the most toxic characteristics of the real, traditional village. See my post Freedom, the Village, and the Internet.

And the mobs do not limit themselves to attacks on the target individual: they frequently attack other individuals who fail to participate in the shunning of that target person. As an example:

A few weeks ago, shortly after I left my magazine gig, I had breakfast with a well-known Toronto man of letters. He told me his week had been rough, in part because it had been discovered that he was still connected on social media with a colleague who’d fallen into disfavour with Stupid Twitter-Land. “You know that we all can see that you are still friends with him,” read one of the emails my friend had received. “So. What are you going to do about that?”

“So I folded,” he told me with a sad, defeated air. “I know I’m supposed to stick to my principles. That’s what we tell ourselves. Free association and all that. It’s part of the romance of our profession. But I can’t afford to actually do that. These people control who gets jobs. I’m broke. So now I just go numb and say whatever they need me to say.”

Increasingly, it’s not just a matter of limiting what a person can say, it’s also a matter of edicting what they must say.

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That would be the poisonous racism of Jew-hate, of course. And it does not dare say its name in the headlines and newsrooms of the mainstream news media – much less in the classrooms of the educational industry in this great nation of ours, which is a pity for all, as the news media is exactly that element whom we had trusted for decades, as that saying in the ‘60ies was – to tell it like it is. Only the fringe conservative media, the bloggers, and various iconoclasts like Breitbart dare to call Jew-hate for what it is and nail the most egregious of those perpetuating it.
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Reposted from April 2018 over at my own site. I thought it might be of interest here as well

Jesus Through Middle Eastern Eyes by Kenneth Bailey

We make much of the outcast, rejected nature of Jesus at his birth in our Western understanding.  No room at the inn. Shuffled off into the barn, with only a feed trough for a bed. The Eastern tradition emphasises the aloneness of Mary, and nearly always claims Jesus was born in a cave.  Bailey thinks these are both wrong. He notes that neither of these are in Scripture, they are interpreted from Scripture plus traditions. 

As a general principle, he notes that the Christmas story was written in other versions that were not accepted as scripture, and we can learn something about them – and thus about the authentic scriptures – by noting what they get wrong. The other versions often get local knowledge wrong: local geography, local customs, local architecture. When we find such things in the text we know this person has never been to Jerusalem or seen the countryside around it.  He has a false picture. This also makes it likely that the writer was not a Jew. Most Christians outside Jerusalem were not Jews. Nearly all Christians were from outside Israel from an early date.

Therefore strong Jewish or local elements in a text argue for a very early date of the original.  Later texts would not understand the information, and thus omit it, try to reconcile it with other beliefs, or just flat change it.
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… oh, heck, everyone knows the rest of this: Do not mess with Texas. Even if – especially if —  you are a transient loner with a long record of offenses against the laws of man and God, hopped up on murderous rage against something or other, and looking to take it out on whomever you assume will not retaliate … because word has gotten out. It’s gotten out for quite some time, although I venture a guess that it has not made it as far as the Transient Weirdo Loner With Mental/Rage Issues Community, unless those Transient Weirdo Loners are also set on a variant of ‘suicide by cop’ and the new hotness among them is ‘suicide by volunteer church security’. Read the rest of this entry »

Interesting remarks from Tim Harford, summarizing a study of friendships among college students:

They found that students in a large, diverse campus sought out and befriended other students very much like themselves. In smaller universities with fewer friendship options, young people had more varied groups of friends because the alternative was to have no friends at all. 

(link)

This reminded me of something Chesterton said:

The man who lives in a small community lives in a much larger world. He knows much more of the fierce varieties and uncompromising divergences of men. The reason is obvious. In a large community we can choose our companions. In a small community our companions are chosen for us. Thus in all extensive and highly civilized societies groups come into existence founded upon what is called sympathy, and shut out the real world more sharply than the gates of a monastery. There is nothing really narrow about the clan; the thing that is really narrow is the clique….The men of the clique live together because they have the same kind of soul, and their narrowness is a narrowness of spiritual coherence and contentment like that which exists in hell.

I think that Chesterton’s words represent an important truth, but by no means the whole truth. It is true that much is lost in modern society to the extent that people only associate with others like them. But it is also true that much is lost in traditional societies to the extent that people are denied the opportunity to seek out others of similar interests. And also, in traditional societies, the “fierce varieties and uncompromising divergences” of which Chesterton writes are often to a large extent mediated by standardized and ritualistic behavior.

I’ve always liked this passage from Thomas Pynchon’s great novel Gravity’s Rainbow.

The setting: it is the grim winter of 1944, just before Christmas. The military situation in Europe is not good, and WWII seems as if it will never end. London is under attack by V-2 rockets and V-1 cruise missiles (as they would be called today.) Roger and Jessica, two of the main characters, are driving in a rural area in England and come upon a church where carols are being sung. They decide to go inside.

They walked through the tracks of all the others in the snow, she gravely on his arm, wind blowing her hair to snarls, heels slipping once on ice. “To hear the music,” he explained.

Tonight’s scratch choir was all male, epauletted shoulders visible under the wide necks of white robes, and many faces nearly as white with the exhaustion of soaked and muddy fields, midwatches, cables strummed by the nervous balloons sunfishing in the clouds, tents whose lights inside shone nuclear at twilight, soullike, through the cross-hatched walls, turning canvas to fine gauze, while the wind drummed there…..The children are away dreaming, but the Empire has no place for dreams and it’s Adults Only in here tonight, here in this refuge with the lamps burning deep, in pre-Cambrian exhalation, savory as food cooking, heavy as soot. And 60 miles up the rockets hanging the measureless instant over the black North Sea before the fall, ever faster, to orange heat, Christmas star, in helpless plunge to Earth. Lower in the sky the flying bombs are out too, roaring like the Adversary, seeking whom they may devour. It’s a long walk home tonight. Listen to this mock-angel singing, let your communion be at least in listening, even if they are not spokesmen for your exact hopes, your exact, darkest terror, listen. There must have been evensong here long before the news of Christ. Surely for as long as there have been nights bad as this one–something to raise the possibility of another night that could actually, with love and cockcrows, light the path home, banish the Adversary, destroy the boundaries between our lands, our bodies, our stories, all false, about who we are: for the one night, leaving only the clear way home and the memory of the infant you saw, almost too frail, there’s too much shit in these streets, camels and other beasts stir heavily outside, each hoof a chance to wipe him out…….But on the way home tonight, you wish you’d picked him up, held him a bit. Just held him, very close to your heart, his cheek by the hollow of your shoulder, full of sleep. As if it were you who could, somehow, save him. For the moment not caring who you’re supposed to be registered as. For the moment, anyway, no longer who the Caesars say you are.

O Jesu parvule
Nach dir is mir so weh…

So this pickup group, these exiles and horny kids, sullen civilians called up in their middle age…….give you this evensong, climaxing now with its rising fragment of some ancient scale, voices overlapping three and fourfold, filling the entire hollow of the church–no counterfeit baby, no announcement of the Kingdom, not even a try at warming or lighting this terrible night, only, damn us, our scruffy obligatory little cry, our maximum reach outward–praise be to God!–for you to take back to your war-address, your war-identity, across the snow’s footprints and tire tracks finally to the path you must create by yourself, alone in the dark. Whether you want it or not, whatever seas you have crossed, the way home…

Happy Holidays, and the best of New Years to all the Chicagoboyz and our readers!

Santa should be delivering to underneath this tree in about six hours …

An MRI-based study looked at the effects of:

–simply reading a story to a child

–telling the story with the kind of animation that might be presented on a tablet or a TV screen

–telling the story with the aid of a traditional picture book

For the 4-year-old kids who were studied, the MRI data was said to suggest better patterns of mental development for the third type of storytelling than for either of the other two.  Note that it was a very small study: only 27 kids, probably too few to draw any kind of definitive conclusions…but interesting.

From the WSJ article:

The sound of the storytelling voice on its own seemed to be “too cold” to get the children’s brain networks to fully engage. Like the second bowl that Goldilocks samples, animation of the sort that children might see on a TV screen or tablet was “too hot.” There is just too much going on, too quickly, for the children to be able to participate in what they were seeing. Small children’s brains have no difficulty registering bright, fast-moving images, as experience teaches and MRI scanning confirms, but the giddy shock and awe of animation doesn’t give them time to exercise their deeper cognitive faculties.

There is a bit of pleasurable challenge in making sense of what he’s seeing and hearing. There is time to reflect on the story and to see its reverberations in his own life—a transaction that may be as simple as the flash of making a connection between a real donkey he once saw with the “honky tonky, winky wonky donkey” of Craig Smith’s picture book. The collaborative engagement that a child brings to the experience is so vital and productive that reading aloud “stimulates optimal patterns of brain development,” as a 2014 paper from the American Academy of Pediatrics put it, strengthening the neural connections that will enable him to process more difficult and complex stories as he gets older.

This ties in with some comments I made on my post Metaphors, Interfaces, Memes, and Thinking, which expands on some of Neal Stephenson’s ideas:

I’d observe that as a general matter, the sensorial interface is less open to challenge than the textual interface. It doesn’t argue–doesn’t present you with a chain of facts and logic that let you sit back and say, “Hey, wait a minute–I’m not so sure about that.” It just sucks you into its own point of view.

Seminole truck stop.
Bought coffee, didn’t like vibe.
Got out of there fast.

—-

Financial experts:
Often wrong, never in doubt.
Caveat emptor.

—-

Your probiotic
Killed my antibiotic!
Ha ha, just kidding.

—-

Chinese scraper sites
Steal copyrighted photos.
Nothing you can do.

—-
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I was finally unblocked by Quora earlier today. I was reblocked by Quora two hours later. Below is my appeal note for the benefit of anyone else who may find themselves in this situation.

I have literally solely asked nine questions since getting unblocked. Which of the nine questions violated any policy? Which policy was violated? If they did not violate any policy, could you please unblock my account?

The nine questions are:
1. If Speaker Pelosi does not pass on the impeachment articles to the Senate, when do they expire?
2. If President Trump wanted to apply for a writ of mandamus to unstall his impeachment if Speaker Pelosi doesn’t pass the process on to the Senate, how would that be done?
3. Did Joe Biden intervene with the Navy to lessen Hunter Biden’s punishment?
4. Can you count cards and ‘sell the count’ to the players at the table for a guaranteed profit without actually gambling?
5. Is not naming House prosecutors (called managers) to prosecute the President’s impeachment a defense of Trump or an attack on him?
6. Since FISA was passed in 1978, why has it only been in 2019 that an inspector general done a thorough review of a FISA case?
7. Is the Bloomberg Group’s five million euro fine by a French financial markets watchdog for a lack of journalistic ethics a fair penalty?
8. What will happen to Puerto Rico’s crime rates now that their gun laws have been radically revamped (effective date 1/1/2020)?
9. Would you invest in a robot to be rented out for short-staffed factories?

Quora is a great Q&A platform that has teething problems. One of them is the character of its moderation. I wouldn’t mind so much except that I get a bit of mad money from them through their Quora partner program. I used to ask questions (paid activity), answer them (unpaid activity), and comment (unpaid activity). After being suspended for two weeks without any actual content being marked as being a problem, I’ve decided to let people know that I am solely changing my behavior because I can’t figure out how to paint within their lines or even figure out where their lines are to determine whether I want to write there anymore. Here’s the profile update in case that goes away.

I got the message Quora.

I can be suspended without any answers or comments being moderated and appeals won’t necessarily reverse it. I’m currently limiting my Quora fun to questions until I get clarity on how to participate within the rules and not be subject to sanctions. As in so many other parts of my life, I’m apparently a minority in ways that matter.
I actually am interested in your answers and only ask questions I have a personal or professional curiosity about. If you would like to discuss my questions, I am generally reachable on social media as TMLutas. My personal email is dbrutus -at- mac -dot- com
I do ask questions that come in large data sets. Examples of what attracts my attention might include:
* Who are all these people/groups that the US has sanctions on and why are they there? Do they deserve it?
* Is this true?
* What things that people think are constants are actually variables?
* What are the fixed points of human nature and how do they express themselves?
I have a personal goal to ask twenty questions a day as it exercises my brain and keeps my thinking from getting too much in a rut. If I can do that inside an hour, I’m upping the number.