I especially like this:
Dirty IT job No. 5: On-site reboot specialist
Seeking individuals for on-site support of end-users. Must be familiar with three-fingered Ctrl-Alt-Del salute and power cord reconfiguration. Ability to withstand a variety of environments and personality types; concealed-weapons permit a plus. Individuals with anger management issues need not apply.
Closely related to the help desk zombie, but even lower on the totem pole, is the on-site reboot specialist, says Scott Crawford, research director at Enterprise Management Associates in Boulder, Colo. Unlike help desk or support vampires, the on-site rebootnik must venture out into the physical world and deal with actual people.
[ For more fear and loathing of end-user interaction, check out the original “Stupid user tricks: Eleven IT horror stories”]
If you think that this passage suggests a certain level of misanthrophy you haven’t had to put up with enough of the anthropoi out there yet.