Jay Manifold

UofC College and GSB alum (and occasional commenter on this blog) Bill Roule sends this heartening link with the subject line “Finally, we get some well deserved recognition!”

Ewww.

Via Virginia, Jonathan Rauch on Security and Securities:

“Before 9/11,” says Paretti, “this room was full, because we had all the bodies here.” Where are they now? He points to a large-screen TV. It shows video feeds from three command centers. One is where we’re standing. The others are — well, somewhere. DTCC now runs several remote command centers, all of them in secret locations, some more than 1,000 miles away, and each fully staffed and capable of running the whole settlement system. Any center can independently take control if others cease to respond.

RTWT.

This is post #2112. We have assumed control.

So, OK, I got a dynalanche, having written Virginia about something I actually have some experience in. Well, then she pointed to this review, where she writes: “Brooks is impressed by our energy and achievements, but worried about our souls: ‘The quest may be epic, but the goal is trivial.'”
Those of you who have read GENERATIONS will recall that Strauss and Howe contrast the styles of the Silent Generation (born between the mid-’20s and early ’40s) with that of the Boomers (birth years early ’40s to early ’60s) as those of an “adaptive” vs an “idealist” generation. Adaptives are process-oriented and promote incrementalist approaches; Idealists are principle-oriented and demand breakthroughs.
(For those unfamiliar with these concepts, a primer is here).
I believe that the US is experiencing, just as Strauss and Howe predicted, a shift in problem-resolution style from small bites to big gulps, as it were. The trick is to realize that the pursuit of enough trivial goals can add up to an epic quest — or, rather, that even an epic quest can be broken down into a large number of relatively trivial goals (I just warmed the hearts of any project managers who might be reading this).
To cite a dark and dramatic example, a quote from one of my favorite movies: “One man desperate for fuel is pathetic. Five million men desperate for fuel can destroy a city.” Or, in a much more positive (and civic) vein, the slogan of this organization, which holds the lives of hundreds of thousands of people, my household included, in its metaphorical hands: “One boring improvement after another.” Improved spelling on their webpage may yet be among them. ;)
See also the cogent point, quoted by Virginia, of Matt of Overtaken by Events: “No longer will the supervisor have to walk to the register, find out the problem and make another trip to resolve it. This may only save a few minutes at a time, but when you’re talking about 100 million customers per week the productivity gains could be enormous.”
In sufficient quantity, the trivial becomes transcendent. Epic struggles: the containment of Islamist (and perhaps environmentalist) terror; the creation of strong nanotechnology, and institutions capable of managing its risks; the acquisition of routine transportation to space; even ultimate victory in Strauss and Howe’s “crisis of 2020” — will be the result of millions of Americans performing seemingly humble tasks, pursuing apparently small goals, making “boring” improvements — at an ever-accelerating pace.

UPDATE: Virginia kindly acknowledges this post, berating herself a bit; but I think we have made the same point in different words — after all, she did write that “America’s economic greatness — and, ultimately, its cultural and military power and its historical legacy — comes from the pursuit of excellence in tasks that seem ‘a certain formula for brain death'”; that “‘[t]rivial’ goals in fact make human life better over time”; and that “[e]very great achievement requires mundane, incremental progress.”