The Hardest Job in the World

I saw this job post in the Chicago Tribune today. It is for an Inspector General for New Orleans.

Position established to develop a program of investigation, audit and performance review to provide accountability and oversight for Jefferson Parish and related governmental entities.

A few things leaped to mind.

1) this is the hardest job in the world, in famously corrupt New Orleans

2) why would you advertise in the 2nd most corrupt state, Illinois, to fill this vacancy? We obviously can’t police ourselves

Cross posted at LITGM

What Killed Best Buy – Apple

A recent Bloomberg cover article is titled “Big Box Zombie” and it discusses all the issues that have stressed out Best Buy, and a potential offer to take the company private by its founder Richard Schulze.

For me, Best Buy brings back memories of when the stores first opened. We were on consulting engagements and the whole team would go into the store at once and just disperse to the various corners looking at gadgets, computers, CD’s, movies and anything else they had in stock. It would take forever to gather everyone up and check out since they got lost in the nooks and crannies of that vast store full of electronic goodness. Everyone wanted to go there, and no one wanted to leave, and no one left empty handed.

Best Buy’s problems today are often described as “showrooming”, which occurs when potential buyers visit a physical store to touch and inspect a product but then purchase that same product online at a lower price (usually from Amazon) which usually includes no taxes and free shipping, an exact sequence that occurred for me when I bought my flat screen TV.

However, the REAL problem is something else – Apple has killed the DIY sense of the Win-Tel world of laptops, PC’s and software and its innumerable combinations and permutations. We thought it was fun to look at all the myriad physical layouts and performance combinations you could have between processors, layout, memories, hard drive, etc… not to mention the balance of weight and size and screen for laptops. Not only did every vendor (Toshiba, Dell, IBM, etc…) have these combinations, but each vendor had its own strengths and weaknesses to boot. Since there aren’t even competitors to the iPad for the most part, it is either the iPad or nothing, and you don’t have to go to Best Buy for that.

There used to be multiple portable music devices and formats, and all sorts of different types of cameras and lenses and everything related to that. Now everyone has an iPod which is quickly being superseded by just using the phone, and while cameras are still interesting they too are being marginalized to “throw away” cameras being replaced by mobile phone and high end cameras for those that care (a much smaller group).

For software, Apple has moved to the online store. You don’t have to go to the store anymore. Even Microsoft has started to move there, with “teaser” versions installed and then you download the rest. No need to buy a physical box and a CD anymore.

The TV is now tied very much into your cable or satellite provider and their DVR; sure you buy a TV, but it is from a few makers and you can pretty much figure it all out online. Buying a TV now can be complicated with wi-fi and internet connections and features but it is all laid out at Amazon or online in comparative guides and then you pick your Samsung and that’s it. Your Blu Ray DVD player is a bit more complicated and often gets you online programming or you hook it to your Xbox and want to run it through your sound system so this perhaps is an area where gadgets can get a bit exciting but it is mostly hooking together these commodity devices not a DIY effort.

There is very little to get excited about in a Best Buy. Apple has the excitement, and their laptops and desktops set the standard. The college age kids I know all want an Apple – a PC is something you get on discount, perhaps as a throw away machine or if you don’t have enough saved up for a Mac. Phones do have excitement with iPhones and Android phones, but most of that is tied up with particular carriers as well and can be easily done through their shops.

The death of physical media for CD’s, DVD’s (it’s mostly coming), a lot of games (that’s coming too), books (mostly dead), and software also makes the “big box” store format look crazy. I won’t even bother to compare the Apple store to the vast Best Buy store – that is like shooting fish in a barrel.

I used to look forward so much to a Best Buy trip. I even braved the insane crowds and haphazard staff to try to purchase items during the holiday season. The last time I was in a Best Buy it seemed eerily empty, and no one was too excited to be there. Now it is just a nostalgia trip for me when it used to be exciting to find your own way in a big store full of DIY gadgets.

Good luck Schulze. You’re gonna need it. You’d be better off trying something new then trying to resurrect a spark that’s long since dead.

Cross posted at LITGM

Vanguard and BlackRock (iShares)

About ETFs

ETFs (Exchange Traded Funds) are an alternative to traditional active or passive mutual funds that trade on exchanges.  There are many advantages to ETFs over mutual fees including:

1) tax efficiency – mutual funds deliver you capital gains (and losses) even when you don’t make any trades due to internal fund activity.  These gains and losses are avoided (in the vast majority of cases) for ETFs, UNTIL YOU SELL

2) liquidity and stock-like features – ETFs are often more liquid and you can buy and sell them on the exchange immediately, and you can see their prices transparently.  Trading like stocks also allows you to do things like use leverage, etc… which you can’t do with mutual funds

3) lower prices – historically ETFs have had lower prices than mutual funds, and did not have origination fees or “loads” like many funds did

The primary disadvantage that used to be levied against ETFs was that you had to pay brokerage fees each time you made a trade, and if you invested regularly (i.e. payroll deductions) these costs added up over time.  This argument has been diminished by lower trading costs across the board and changes in investor behavior.

Vanguard and ETFs

Vanguard was originally slow to adopt ETFs, despite their advantages, because Vanguard thought that ETFs enabled rapid trading which was against their business model of supporting long term investors.  However, over time, Vanguard has gotten into the ETF business and as brought their low-fee ethos to the ETF arena.  Vanguard ETFs are now among the most popular offerings and have been gaining in market share.

Note that Vanguard has a unique ownership structure.  Vanguard is owned by its mutual funds and charges at cost to the mutual funds, and does not make a “corporate” profit.  This is in contrast to competitors that not only charge the cost of doing business but also must make a profit to pay to the corporate parent.  Many of these companies have grown large and very profitable over the years (as funds under management increase) while Vanguard has been able to  turn its increasing scale into cost reductions for its products (i.e. if there are more customers and more fees, the fee that they need to charge per unit of dollar under management goes down assuming their costs are not completely variable).

BlackRock

BlackRock bought iShares, who were one of the pioneers in the ETF space.  While iShare ETF fees were not high by industry standards (in general), the arrival of Vanguard has put pressure on iShare products and they began losing market share.  As a result, iShare products reduced fees and are now in a sort of “price war” with Vanguard.

A Wall Street Journal article titled “BlackRock Wages Reluctant Fee Fight” describes a recent earnings call where the CEO (Fink) of BlackRock talked with analysts:

Mr. Find railed against competitors that sell investment products to certain clients “at cost”, or without profit.

You can call that fee pressure, Mr. Fink said.  But he had another term for it: “stupidity”… Although Mr. Fink didn’t single out any rivals in his comments, observers took the barbs to be aimed at Vanguard.

What is interesting about Mr. Fink is that he did not offer a reason for WHY his company was better for investors than Vanguard.  This is analogous to the famous line of “Where are the Customer’s Yachts?” about how Wall Street always seems to makes money while their customers (investors) don’t always fare as well.

Fink had an opportunity to explain why the profits that iShare pays to BlackRock (beyond the fees necessary to run the ETFs) result in superior products for customers and investors, and he didn’t take that bait.  The reason, of course, is that there isn’t any reason why his products should cost more than Vanguards’ to the end customer, because they are essentially interchangeable (where they have equivalent products) which means that they have no extra value.

Fink seemed to be saying that it was “stupid” for Vanguard to be in business where they weren’t making any corporate profit, and just using their economies of scale to reduce prices (rather than paying that money to shareholders).  It is certainly true that Bogle, the founder of Vanguard, could have been a billionaire if he had monetized his inventions (the index fund), but instead he started the one company on Wall Street that definitely does NOT provide yachts for its’ employees.  Whether or not the average investor wins or loses on Vanguard products is up to the product mix, market activity, and customer activity, but it isn’t due to Vanguard taking off an inordinate share of fees to pay a corporate parent in the form of profits.

Mr. Fink didn’t offer a defense because there isn’t one.

Cross posted at Trust Funds For Kids

See “Celebration Day” the Led Zeppelin Movie

“Celebration Day” is the Led Zeppelin concert movie commemorating their 2007 one-time only show in London with John Bonham’s son Jason on drums. Here is a link to the web site trailer and show times.

I highly recommend that you head out and see the show in a theater, preferably one that is LOUD. Led Zeppelin sounds fantastic, playing a variety of songs from their 10 album catalog, with some unexpected choices. Robert Plant’s voice sounds great, Jimmy Page can still play everything, John Paul Jones plays a variety of instruments (including an amazing 10 string bass), and Jason Bonham is great on drums (with a bit of vocals on “Misty Mountain Hop”).

Cross posted at LITGM

Price and Value

The immortal lines of Oscar Wilde had the famous quote about the cynic:

A man who knows the price of everything and the value of nothing

Binny’s makes it easy to at least quantify the “value gap” between what you pay and what you get on crappy beer. They show prices in terms of cost per ounce which is at least one common metric from what is good and what is bad.

Coors Light! Dan’s favorite! On sale it is only FIVE CENTS AN OUNCE. By contrast you are paying maybe 10 cents for bottled water and 20 cents (or more) for Starbucks.

And here is a beer rated “100” by the beer adviser (I don’t like stuff that heavy, but I’m sure that if you were a connoisseur of that type of beer it would be fantastic). At 29 cents an ounce, it is almost 6 times more than what you pay for Coors Light.

At least now you have a consistent metric showing 6x in terms of awful-ness.

Cross posted at Chicago Boyz