Technology and Mass Transit

I have not seen a formal study of the impact of technology on mass transit but I believe that it has made it profoundly more valuable and useful. And I accidentally participated in an experiment that partially proved this statement in the inverse.

In Chicago they have a CTA “bus tracker” that tells you when a particular bus will arrive at your stop. Or you can program it so that you can see all the buses from various routes that are coming past your stop (this is useful because in Chicago you can often take many different routes that go to the same place over shorter distances). It works on your phone and many of the newer stops have the bus tracker programmed into the canopy so you don’t even need to look it up on your phone.

Sadly enough most days rather than looking up the street for buses I check the bus tracker. I can usually get from my condo down the elevator and past the lobby in 2-3 minutes so 4 minutes is the cut off time. One morning I looked and I thought I had missed the bus entirely because the next one was ten minutes away on my phone. However, instead of just trudging off, I looked up, and a bus was right there!

I got on the bus and it was completely empty! Not a soul was on the bus. While it was a nice day, usually this bus line was crowded during rush hour, often so crowded that I don’t even bother getting on because I have to stand right in the front past the yellow line where you aren’t supposed to stand and then get on and off with every stop (to let people on and off) until the crowd thins out.

The driver was totally bewildered too. I sat with her up front and I guess they had changed the bus she was driving to this route (from another route) and they hadn’t updated bus tracker. I said that because she didn’t show up on my bus tracker. Thus no one was on the bus – because if it wasn’t on bus tracker, it didn’t exist.

I am sure that the River North area is one of the most technologically sophisticated areas of the city and probably in other parts of town people just wait at the bus stop for the bus to show up. But in River North – everyone has been trained to use bus tracker and rely on it and they wouldn’t contemplate a bus existing that wasn’t on bus tracker.

For me, the bus tracker has made the Chicago bus go from something marginally useful to a highly useful way to get around town. When I lived in Bucktown we used to wait for the #50 Damen bus and 3 of 4 times we’d give up and grab a cab after waiting 15-20 minutes and the 4th time 2-3 buses would show up in a big bunch full of angry riders. If you took the bus you weren’t happy about it; it was an unreliable and slow way to get around.

However, bus tracker is very reliable and now you have visibility of what is coming and you can plan ahead so that you are whiling away your day standing outside in the rain or snow waiting in vain for a bus that seems like it will never come. I don’t have statistics but I would bet that bus tracker increases utilization of assets for the CTA and has become a known and reliable method of transportation for those that give it a chance.

Cross posted at LITGM

A Brave Author

I remember reading an article a long time ago about advice that an experienced journalist gave a new writer in the newsroom. He said to “never write anything bad about cats” because the paper would be bombarded with letters from irate cat owners in response.

I thought of this as I read a NYT article titled “Pregnant, Obese and in Danger” by Claire Putnam (a doctor at a Kaiser Permanente hospital). From the article:

One recent night on my delivery shift, 8 out of 10 of my laboring patients were too heavy, with 2 weighing over 300 pounds… obese pregnant patients are more likely to have elevated blood pressure, gestational diabetes and babies with birth complications. The are more likely to need cesareans. And the are more likely to have serious complications from the surgery, such as infections, hernias, or life-threatening bleeding.

An extended family member of mine was a medical EMT and he mentioned how many of his co-workers were hurt while moving and assisting the obese and morbidly obese. This doctor agrees.

In the last year alone, three of the doctors I work with have been significantly injured while treating severely obese women. One even dislocated his shoulder while performing a cesarean on a 400-pound patient.

This author is incredibly brave because I can only imagine the vitriol that this sort of analysis will generate in the comments and on social media. They will say that you are making fun of women for whom their weight is out of their control! You are contributing to negative body image in the media!

The story of the negative impact on health care workers of the obese and the extra costs on society should be factually driven and discussed openly. In the same way that the addicts in Drugs, Inc pose huge challenges on the system through their lifestyle choices (which are universally panned, unlike the obese), these sorts of behaviors should be questioned as well.

Cross posted at LITGM

“Drugs, Inc.” – the Most Important Show on Television

“Drugs, Inc.” is a television show on the National Geographic Channel that focuses on the business of drugs, from producers to traffickers to users to police. I can’t recommend this show enough and I watch every episode that comes up on my DVR.

Welcome to the $300 billion industry of Drugs, Inc., where traffickers pocket huge profits, addicts become chained in a vicious cycle and law enforces wage war across diverse battlefields – farmers’ fields, shady labs, urban street corners and suburban schools. How does this business work? Can it be stopped or should it be regulated? What impact does it have on those it touches?

Drugs Inc somehow gets interviews with drug dealers and drug traffickers. They are always wearing a mask of some sort and often their voices are garbled electronically. It isn’t clear to me why they agree to be on TV or why the authorities don’t follow up on the leads from the program or subpoena their records. I can’t comment on the authenticity but it certainly seems real, especially the interviews with the users or “fiends” as they are described by the dealers on the series.

The first thing that the show will do for you is change how you look at homeless people. All of the users on the show are either 1) drug dealers themselves likely far down the chain in order to support their habit 2) panhandlers or some sort of schemer / prostitute. There occasionally are recreational users or those with jobs but since they typically interview hard-core drug users many of those individuals can’t do a regular 9 to 5 job.

The panhandlers are a relentless lot. They wake up in various places, sometimes in their cars, sometimes in a tent, sometimes in an abandoned building, or elsewhere. When they get up, it is time to make some money in order to buy some drugs. They always know exactly what they are doing and have a target amount of money to “earn” in order to score what they need to stave off dope sickness.

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St. Patrick’s Day and Journalism

I’m going to combine two posts here that don’t sound like they’d go well together – “Day Drinking” and lazy journalism. There was an article by Stanley Bing (the pseudonym of an executive who writes for Fortune magazine) who happens to 1) be an actual business executive 2) writes effectively (and hilariously). While I can’t find the exact post I am paraphrasing below:

Whenever I see anything written about my company in the popular press, it is generally incorrect. Thus I must conclude that most of what I see written about other companies in the press isn’t right, either.

Business Insider is a great resource that I read on my iPhone most days when I have a few minutes to kill. They have some original content and re-post from other sources. Recently I read about the “five biggest” St. Patricks’ day celebrations (parties) which was a typical “puff piece” article for them – you can see it here.

The only problem with this article is… that it is lazy and wrong. Our own correspondent Dan happened to be on the ground in Las Vegas for St. Patrick’s day last year and he said it was “Chicago on an inter-galactic scale” which I believe since Dan has been at a ton of drinking events through being a sports fan forever. I am having trouble verifying this on the ol’ intertubes but it is the kind of event where “hey, the Chicago River is green, we can trot this story out every year, there we are done” but the massive scale of Las Vegas means that if you have a drinking event they can just pour out of the hotels and onto the streets (that they shut down) and go crazy and drink outdoors. Probably the only way to officially verify this is to send Art Mann out to Las Vegas as the ultimate decider…

Onto Chicago for St. Patrick’s day… we had a beautiful day and so everyone was out in force. People were lining up per usual in the wee hours (many bars open at 6am) for a long day of drinking here in River North.

I loved this outfit… a drunk gumby up at Paris Club!

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