Organizational Culture, Improvisation, Success, and Failure

Maggie’s Farm  reminds us that October 21 was the 210th anniversary of the Battle of Trafalgar.   (JMW Turner painting of the battle at the link)  I am reminded of a thoughtful document written in 1797 by a Spanish naval official, Don Domingo Perez de Grandallana, on the general subject “why do we keep losing to the British, and what can we do about it?”  His thoughts were inspired by his observations while with the Spanish fleet  off Cape St Vincent,  in a battle which was a significant defeat for Spain, and are relevant to a question which is very relevant to us today:  

What attributes of an organization  make it possible for that organization to accomplish its mission in an environment of uncertainty, rapid change, and high stress?

Here are de Grandallana’s key points:

An Englishman enters a naval action with the firm conviction that his duty is to hurt his enemies and help his friends and allies without looking out for directions in the midst of the fight; and while he thus clears his mind of all subsidiary distractions, he rests in confidence on the certainty that his comrades, actuated by the same principles as himself, will be bound by the sacred and priceless principle of mutual support.

Accordingly, both he and his fellows fix their minds on acting with zeal and judgement upon the spur of the moment, and with the certainty that they will not be deserted. Experience shows, on the contrary, that a Frenchman or a Spaniard, working under a system which leans to formality and strict order being maintained in battle, has no feeling for mutual support, and goes into battle with hesitation, preoccupied with the anxiety of seeing or hearing the commander-in-chief’s signals for such and such manoeures…

Thus they can never make up their minds to seize any favourable opportunity that may present itself. They are fettered by the strict rule to keep station which is enforced upon then in both navies, and the usual result is that in one place ten of their ships may be firing on four, while in another four of their comrades may be receiving the fire of ten of the enemy. Worst of all they are denied the confidence inspired by mutual support, which is as surely maintained by the English as it is neglected by us, who will not learn from them.

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No, They Are Not (for the most part) “Self-Hating”

Again and again, I see people referring to those Americans who have nothing but bad things to say about their own country as “self-hating Americans.”  I see Jews who display unhinged rage against Israel referred to as “self-hating Jews.”  And I have also seen many references to “self-hating Europeans.”

I believe that the “self-hating” diagnosis of the behavior of this sort of people is in most cases quite wrong, and this wrongness matters.

In 1940, C S Lewis wrote a little essay titled “Dangers of National Repentance.”  Apparently, there  was a movement among Christian youth to “repent” England’s sins (which were thought to include the treaty of Versailles) and to “forgive” England’s enemies.  Lewis’s analysis of this movement is highly relevant to our current situation.

“Young Christians especially..are turning to (the National Repentance Movement) in large numbers,” Lewis wrote. “They are ready to believe that England bears part of the guilt for the present war, and ready to admit their own share in the guilt of England…Most of these young men were children…when England made many of those decisions to which the present disorders could plausibly be traced. Are they, perhaps, repenting what they have in no sense done?”

“If they are, it might be supposed that their error is very harmless: men fail so often to repent their real sins that the occasional repentance of an imaginary sin might appear almost desirable. But what actually happens (I have watched it happen) to the youthful national penitent is a little more complicated than that. England is not a natural agent, but a civil society…The young man who is called upon to repent of England’s foreign policy is really being called upon to repent the acts of his neighbor; for a foreign secretary or a cabinet minister is certainly a neighbor…A group of such young penitents will say, “Let us repent our national sins”; what they mean is, “Let us attribute to our neighbor (even our Christian neighbor) in the cabinet, whenever we disagree with him,every abominable motive that Satan can suggest to our fancy.” (Emphasis added.)

Lewis points out that when a man  who was raised to be patriotic  tries to repent the sins of England, he is attempting something that will be difficult for him. “But an educated man who is now in his twenties usually has no such sentiment to mortify. In art, in literature, in politics, he has been, ever since he can remember, one of an angry minority; he has drunk in almost with his mother’s milk a distrust of English statesmen and a contempt for the manners, pleasures, and enthusiasms of his less-educated fellow countrymen.”

It’s hard to believe that this was written more than 60 years ago–it’s such a bulls-eye description of a broad swath of our current “progressives.” (The only difference being that many of them today are a lot older than “in their twenties.”)

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The Doctor Shortage Update.

There is an interesting piece today in the Daily Mail about young NHS GPs quitting and going to Australia.

In the past five years, the number of GP appointments made by Britons has risen from 300 million to 370 million a year, an increase of more than 20 per cent.
The number of GPs employed to meet that demand has risen by around 1,600, or just over five per cent.
All of which has led to the second major factor behind their exodus — in the UK, they often feel terribly overworked; after moving they find themselves having to spend far less time at the coalface.
‘More and more British GPs talk about the pressure they’re under,’ says Guy Hazel. ‘I’m not sure the general public understand how mentally draining it is to see 35 to 40 patients a day. All the British GPs I know are exhausted.’
An Australian GP, by contrast, will see 20-25 patients per day.

This concerns the young, newly trained doctors. I posted some concerns about the issue of primary care in the US.

Primary care here is referred to as “General Practice” in Britain and they seem to be having a loss at both ends of the doctor career.

Britain is already suffering from a serious, and unprecedented, shortage of GPs, on a scale that doctors’ leaders say is fast becoming a crisis.

According to figures released last week, a staggering 10.2 per cent of full-time GP positions across the UK are currently vacant, a figure that has quadrupled in the past three years.

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Going to Brussels via Dunkirk and returning via Calais

When we originally planned to go to Brussels, we were going to take the the Eurostar to Brussels, which is rather cheap and takes only two hours. However, a Eurostar train was stranded in June by rioting “migrants” in Calais.

Anarchy erupted in the French port yesterday as striking workers started fires blocking both ferry and train routes.

As ferry workers shut the port gates, trapping some lorry drivers inside, monstrous queues built up around the train entrace, as passengers and truckers became desperate to get to Britain. The queues still haven’t dissipated.

Madness continued after strikers, protesting feared job cuts, also made it onto the tracks setting more tyres alight.

Both Eurotunnel and Eurostar suspended their services due to the disruption.

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After reading that, and at the invitation of our friends, we decided to take the older surface ferry to Dunkirk. The riots were a combination of rioting migrants and rioting French workers who were complaining about the migrants.

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This was much more peaceful and gave us the opportunity to see the site of the 1940 evacuation of the British Army.

Our return from Brussels was via Calais but also by surface ferry. The reason was interesting.

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This is an enormous wine market, the size of a Costco or WalMart in the states. It turns out that Britain taxes the sale of wine so heavily that most middle class wine lovers travel to France to buy wine and bring it home on the ferry in their cars. Our hosts assured us that this is legal and one wonders what the British government thinks about the incentives they have created. That wine store was one of three or four we saw in the area.

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Here is a sign in the wine store offering to pay the fare for the ferry round trip if wine is ordered online and picked up at the store by the buyer. Since the ferry fare is about 100 pounds, this is a huge promotion, although one our friends were unaware of until I called it to their attention. They bought a year’s supply of wine and loaded it into the VW camper van we were using. The cost was around a thousand pounds and, unfortunately, the offer required advance online purchase so they did not get the deal.

We then drove on to Calais, passing migrant camps by the road.

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Here is a migrant shanty town seen through the car window in passing. The camps are walled off from the highway by new high fences along the motorway to the Calais ferry terminal. The fences are tall and topped with razor wire.

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Here is the fence along the motorway which seems intended to keep the migrants from trying to break into trucks (lorries) on the highway.

In the Calais terminal, we did see some people who looked like migrants although they could have been legal residents waiting for the ferry.

Ferry Terminal

These small groups were walking through the parked trucks and cars waiting for the ferry. I did not see them enter a car of truck. When we reached Dover again, our friends took us to the train station and we took the train to London. It was an enjoyable and informative trip. We spent another four days in London and flew home on the 21st.

Waterloo; the Battle.

We spent the day yesterday ( the 16th) at Waterloo. The battle field is largely preserved and reminds me a bit of Gettysburg. There is an excellent museum and we spent an hour or so at Hougoumont Farm where the battle really began.

Napoleon planned to draw Wellington’s reserve to Wellington’s right flank in defence of Hougoumont and then attack through the centre left of the British and allies’ front near La Haye Sainte.

Before the battle started, Hougoumont and its gardens, located on the allies’ right flank, were garrisoned and fortified by the 1st Battalion, 2nd Nassau Regiment, with additional detachments of jägers and landwehr from von Kielmansegge’s 1st (Hanoverian) Brigade. The light company of the 2nd Battalion, Coldstream Guards under the command of Lt-Colonel Henry Wyndham, was also stationed in the farm and chateaux, and the light company of the 2nd Battalion, Third Guards, under Lt-Colonel Charles Dashwood in the garden and grounds

The fighting here lasted all day and ended finally when the defenders were forced out as the buildings burned. It was too late for the French which had been reenforcing failure all day.

The French eventually committed 14,000 troops to Hougoumont Farm, of whom 8,000 were killed. The most famous encounter was The Battle of the Closing of the gate. The French had surrounded the farm which was an enclosed bastion of brick and stone walls with a gate access to the rear. They managed to force open the gate with axes into the yard but a few British soldiers managed to close it again and all the French who had gained the yard were killed. The few who closed the gate, were to be famous after the battle.

Sous-Lieutenant Legro, of the French 1st Light Infantry, broke through the wooden doors with an axe, allowing French soldiers to flood the courtyard. Graham’s commanding officer, Lieutenant-Colonel James Macdonnell, led his men through the melee in the courtyard to the gates, in an attempt to shut them against the pressing French. This was done with the help of three officers (Captain Wyndham, Ensign Hervey, and Ensign Gooch), Corporal Graham, and a few other soldiers including Graham’s brother Joseph. James Graham was the one to slot the bar in place. Flagstones, carts, and debris were then piled against the gates to hold them secure. The Frenchmen trapped within the courtyard were all killed, apart from a young drummer-boy.

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The crucial mistake made here was by Napoleon’s brother, Prince Jerome, who commanded the first French troops to attack Hougoumont Farm. When they were repulsed, Jerome kept reenforcing the attack and drew the French focus to the strong point which resisted all day.

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