What Future for Grocery Shopping?

The Covid-19 situation has caused a lot of people to try online shopping for things they had previously bought in physical stores.  Groceries, in particular, were something that most people preferred to buy in person, usually buying online only for specialty products that were hard or inconvenient to find locally.  But with the lockdowns, a lot of people have started using the various online shopping platforms.  These seem to fall into three primary categories:

–Systems such as Giant Peapod (recently rebranded as just Giant Food), which are operated by a grocery chain or an individual store.  Some systems will deliver directly from a warehouse, bypassing their brick-and-mortar store locations.  And sometimes an option is offered to preorder electronically, with in-store or curbside pickup at the store.

–Systems such as Instacart, which are more or less vendor-agnostic: these systems will allow you to place orders for any of several stores in your area, after which one of their shoppers will collect your order from the vendor’s regular store.

–Systems (Boxed is an example) which are have no store presence; they are only for online ordering and home delivery, but do the delivery from their own facilities…many kinds of products, obviously, are susceptible to this model only if shipped express with dry ice or similar packaging (expensive) or if the vendor has local facilities in the same area as the customer.

The relative success of these approaches will have great implications not only for the futures of the various merchants and system providers, but also for the commercial real-estate market.  Systems that use the existing stores for fulfillment, such as Instacart, are beneficial to the survival and thriving of strip malls and other commercial space where grocery stores are typically located; systems focused on warehouse delivery are beneficial to the industrial property market but not so for retail properties.

Your thoughts and experiences?

Creating a Mass Audience

Today marks the 99th anniversary of the first radio broadcast heard by a very large number of people:  the Dempsey vs Carpentier boxing match.  (Although a Carpentier was French, he had quite a following in the United States, owing to his distinguished record as a pilot in the First World War.)

Boxing promoter Tex Ricard had the idea that radio broadcasting might be a good way to increase the popularity of prizefighting…there had previously been some broadcasts of fights in local areas with limited audiences, but what was envisaged for this broadcast was a much larger audience over a much wider area.  David Sarnoff of RCA, a strong advocate for the development of a broadcasting industry, was evidently a driving force behind this approach.  A dedicated phone line from ringside to a transmitter in Hoboken was established, and radio amateurs throughout the Middle Atlantic states were encouraged to set up their receivers in bars, auditoriums, etc, for the benefit of those people (most of the population) who did not have their own radio receivers.  The radio audience was estimated at 300,000 people.

The broadcast was not national in scope, owing to the limitations of the AM radio band, but it was a significant milestone in the the delocalization of information.  Very soon, network broadcasting, enabled by long-distance dedicated phone links, would make possible programs with truly national audiences.  The delocalization trend has continued, with television, intercontinental links via satellite and undersea cable, and the Internet, and has been a powerful driver of social, economic, and political changes.

 

Excessive Credential-Worship Has Many Costs

A WSJ article suggests that if the corporations which have been proclaiming their support for black communities really want to make a difference, they should change their hiring and management practices to focus on job skills, rather than continuing to privilege college degrees.  They say that “degree inflation” is rampant: as an example,  67% of postings for new production supervisors in 2015 included college-degree requirements, though only 16% of existing production supervisors had bachelor’s degrees.  (See interesting NBER paper here.)

Indeed, I’m not very comfortable with the term ‘middle skill’ which has been adopted for jobs that typically require a technical training program of some sort but do not require a college degree.  Is someone with an undergraduate sociology degree really necessarily more skilled than a CNC machinist?  The suggestion that someone with a college degree is always higher-skilled than someone without a degree has unpleasant implications of a class-bound society. The authors of the NBER paper suggest an alternative term: STARs…Skilled Through Alternative Routes, and they also suggest that many “technology” jobs shouldn’t really require a college degree.  They note that:

While some of these new occupations (e.g., data scientist) may require skills (e.g., statistical methods) which are typically acquired in advanced formal education, a large number (e.g., application developers and administrators for enterprise Software-as-a-Service platforms such as Salesforce, Workday, or ServiceNow) are learned not in formal education, but mostly on-the-job or in credentialed skill training designed by the SaaS companies themselves. While estimating STARs’ potential to fill skilled roles still emerging is beyond the scope of this paper, it would be reasonable to expect that employers’ rational ignorance or deprecation of experienced-based signals of STARs skills for existing jobs may similarly shape.

…they also suggest that there are many cases in which skills developed by an employee in a particular not-well-paid job can actually be of value to an employer in a different and better-paid job, but that the mapping of these skills sets is not generally well-understood by employers.

Back in 1969, Peter Drucker wrote:

The most serious impact of the long years of schooling is, however, the “diploma curtain” between those with degrees and those without. It threatens to cut society in two for the first time in American history…By denying opportunity to those without higher education, we are denying access to contribution and performance to a large number of people of superior ability, intelligence, and capacity to achieve…I expect, within ten years or so, to see a proposal before one of our state legislatures or up for referendum to ban, on applications for employment, all questions related to educational status…I, for one, shall vote for this proposal if I can.

I wouldn’t favor a legal ban on such questions, but I do think public policy needs to encourage of focus on skills rather than on degrees per se, and I’m happy to see that President Trump has signed an executive order requiring Federal  agencies to increase the use of skill assessments and interviews with subject matter experts to determine an applicant’s qualifications, rather than simply looking at educational achievements.  At least one agency had already made this switch to a certain degree:  the FAA, which once required a college degree for aspiring controllers entering its specialized training program, now allows alternatively a combination of three years of progressively responsible work experience or a combination of post-secondary education and work experience that totals three years.  And some private employers are putting more emphasis on apprenticeship programs and various kinds of alternative skill demonstration.  (See for example the GE Aviation apprenticeship program; lots more North Carolina apprenticeship programs here.)

Working on the lifting of the “diploma curtain” seems particularly appropriate given the growing evidence that many college graduates today don’t really learn all that much during their college years.  In any case, if the inappropriate use of college credentials can be reduced, it should offer a significant benefit to overall economic growth and productivity, as well as to many individuals.

 

 

 

 

Worthwhile Reading

A long but interesting essay about Peter Thiel, who is IMO one of the more thoughtful and creative among the Silicon Valley set.

The politicization of everything…including websites like nextdoor.com, “designed for people to share useful information within a neighborhood like dates of bulky trash-pick, locations of road closings, and postings of lawn equipment for sale”…as seen by a woman who is a music historian, with a particular concentration on Russia.

Dispatches from the front lines of the knitting wars.  Can these people be trusted with knitting needles? Those things can be dangerous, you know.

A post by a police officer’s wife.

Violent protest and the intelligentsia.  Disturbing parallels between pre-revolutionary Russia and contemporary America.

A walk across a beach in Normandy.  Today, June 6, marks the 76th anniversary of the Normandy invasion..I haven’t seen much remembance of this today.