The Dogs Don’t Like It

The title of this post is the punchline to an old, old story about the limits of advertising; a story which may or may not be based on fact. The story goes that a big food-manufacturing conglomerate came up with a brand new formulation for dog food, and advertised it with a huge, costly campaign: print ads, TV commercials, product placement in movies, TV shows, county fairs, giveaways and sponsorships; the whole ball of wax … and the product cratered. The CEO of the company is irate and demands answers from anyone who can give him a reason why. Didn’t they do everything possible to make their dog food brand the market leader? Image everyone at that meeting looking nervously at each other at this point – because they have done everything possible … except for one small thing. Finally, someone gets up sufficient nerve to answer. “But the dogs don’t like it.”

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Strange Comparison, Dangerous Conclusion

About a week ago, the WSJ ran an article titled Mark Zuckerberg is No James Madison.  The article argues that a constitution is similar to a block of computer code—a valid point, although I would argue it is also true of legislation and contracts in general…both the code, and the constitution/law/contract must be sufficiently clear and unambiguous to be executable without reference to their originators.

Then the article goes on to say that ‘the Constitution understands human nature.  Facebook, dangerously at times does not.  In designing the Constitution, Madison managed to appeal to people’s better angels while at the same time calculating man’s capacity to harm and behave badly. Facebook’s designers, on the other hand, appear to have assumed the best about people. They apparently expected users to connect with friends only in benign ways. While the site features plenty of baby and puppy photos, it has also become a place where ISIS brags about beheadings and Russians peddling misinformation seek to undermine the institutions of a free society.’

The attempt to create a parallel between Zuckerberg and Madison is a strange one, IMO, given the completely different nature of the work the two men were doing. Madison was attempting to create a new model for a self-governing country, Zuckerberg was attempting to make money for himself and his investors, and maybe to provide a little fun and value for his users along the way.

What I find especially problematic is the ‘therefore’ that the author draws:

Facebook insists it is not a media company. Maybe so. But unless it takes on the responsibilities of an editor and publisher by verifying the identities of users, filtering content that runs on its platform, and addressing the incentives to post specious or inflammatory “facts,” Facebook should expect to be policed externally.

But is Facebook really a publisher, or it is it more of a printer?  If someone..Ben Franklin in the mid-1700s or some corporation today…is running a printing shop, running printing jobs for all who will pay, should he or it be held accountable for validating the truth of the material printed and verifying the identities of the customers?

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Preference Cascade

(Sorry for the lack of posting – I am trying to finalize A Fifth of Luna City, and Lone Star Glory — the follow-up to Lone Star Sons, and the days are just all too short. Herewith a rant about certain recent developments in pop culture for your weekend edification.)

Just to make it clear, I do not think that the NFL, or the So-Cal based movie-TV-media production industry usually described by the simple designation of ‘Hollywood’ are going to wither up and disappear in a puff of smoke and a puddle of goo like the Wicked Witch when Dorothy threw a bucket of water on her. No, likely the first will be diminished to relative insignificance over the insistence of many players to ‘take a knee’ during the national anthem, after a long train of other actions which increasingly put the well-reimbursed celebrity athletes of the NFL at loggerheads with the audiences in Flyoverlandia who watched games from the stand, or on TV, purchased season tickets, merchandise and premium cable service with the big daddy sports channel, ESPN.

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Summer Rerun: Selling New Concepts can be Challenging

Via Maggie’s Farm, here’s a Bob Newhart skit from 1970. Bob plays the role of an 1890s-style venture capitalist, talking on the phone with inventor Herman Hollerith, who is trying to explain the merits of punched card technology.

LINK

Related: Father, Son & Co., the biography of long-time IBM CEO Thomas Watson Jr, is the best business autobiography I’ve read. I reviewed it here.

History Weekend: Elsie the Cow and the Alamo

Elsie the Contented Cow was created in 1936 first as a cartoon corporate logo for the Borden food products line; a little brown Jersey cow with a daisy-chain necklace and a charming anthropomorphic smile. Three years later, a live cow was purchased from a dairy farm in Connecticut to demonstrate (along with several other likely heifers) the Borden Dairy Company-invented rotary milking parlor – the dairy barn of the future! in the Borden exhibit at the 1939 World’s Fair. The live Elsie, originally named You’ll Do Lobelia (no, I did not make up this bit) came about because an overwhelming number of visitors to the exhibit kept asking which of the demo-cows was Elsie. Of the cows in the show, You’ll Do Lobelia was, the keeper and administrator of the dairy barn agreed – the most charming and personable of the demonstration cows, especially for a generation of Americans who had moved on from a life of rural agriculture and likely never laid eyes on a real, live cow. So, Lobelia/Elsie was drafted into service for commercial interest (much as young American males were being drafted at about the same time for military service). Elsie, her assorted offspring, spouse (Elmer the Bull – the corporate face of Elmer’s Glue) and her successors continued as the public face, as it were – for the Borden Dairy Company, appearing in a movie, even – and the Macy’s department store window, where she gave birth to one of her calves. Her countenance adorns the labels of Eagle Brand condensed milk to this day.

But what – one might reasonably ask – has Elsie the Cow have to do with the Alamo?

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