Mug Half Empty, But It’s Also Half Full

Belmont Club links to the following news story:

The British military expressed cautious optimism at the progress. Major Tom Holloway, a spokesman, said: “The Iraqi security forces have made a real difference; this is going to be a long operation by its nature. However, rule of law is returning to the streets.”

Perseverance pays off and long operations require a core optimism. But perhaps it’s all nurtured by a bit of black humor, a bit of irony. After all, WWII was won by people who invented the term SNAFU. So, here’s some merchandising – the question is, does it toughen us or lead us to despair or, well, merely, make us smile? Whatever – I want that mug. There may well be a providential order, but today things look screwed.

And, longer term, perseverance isn’t just a trait, it’s a duty. And so Wretchard follows that story with this one by Wretchard.

On War, Comprehension and Persuasion

There must be something in the water lately as I have been getting an upsurge of inquiries and public comments regarding information operations, public diplomacy, “soft power” agents of influence, 5GW and similar matters. There are other blogs I can recommend as being better on this score – Beacon, MountainRunner, Kent’s Imperative, Swedish Meatballs Confidential and Whirledview to name but a few. Also, I would suggest that interested readers search the archives of Studies in Intelligence, PARAMETERS, The Strategic Studies Institute, Combined Arms Research Library and the threads at The Small Wars Council. Genuine expertise may be found there and for discussions of theory and emerging trends, I recommend Dreaming 5GW.

That being said, I will offer my two cents anyway.

One point of agreement across the political spectrum and that of informed opinion is that the USG has not done a particularly good job of managing “the war of ideas” in the conflict with Islamist terrorism. Or against state adversaries. Or with persuading neutrals and even our own allies to our point of view. When you are having difficulty drawing even in global popularity contest with a crowd of bearded fanatics who put beheading videos on the internet, it’s time to admit there’s a problem.

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Death of a Brand

I remember in the late 80’s when Montgomery Wards was having financial problems. They embarked on an advertising campaign called “Brand Central” where the front entrance of the store featured the names of all the brands inside, prominently displayed. My first thought was, wow, Montgomery Wards must have NEGATIVE brand equity. They felt that their name was driving away customers, and instead they put up the names of their products. Montgomery Wards went bankrupt, as everyone knows, and now their former HQ in River North is a chic high rise called the “Montgomery” and hipsters hang out in the remodeled former catalog facility nearby, which has high end restaurants and a health club.

This sign, broadly defined, signifies the same damaged brand name – in this case, AT&T. Comcast is using AT&T as a synonym for poor service and high prices – assuming that leaving AT&T would be a “plus” for their customers. I won’t comment here on the irony of Comcast as the pot calling the kettle black…

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