… but fools will learn in no other, as the old saying has it and ‘dear’ in this sense means ‘expensive’. From all reports concerning the marketing debacle over Bud Light beer, the marketing executive responsible, one Alissa Gordon Heinerscheid is about to learn one of those very dear lessons. When someone sits down to write a history of bad marketing decisions in modern times, this is going to be one of the more spectacular chapters. Amazing that someone so expensively educated in the marketing trade could fall so spectacularly flat-footed. Somewhere back in the mists of time, someone must have imparted the wisdom that alienating the old core market for your product before appealing to the new core market was a bad move. A very bad move.
Advertising
The Past of the Future
Collectible trading cards, portraying the future, from 1930 Germany.
(via Ace)
Some other predictions about the future…
From France in 1910
From Germany circa 1900
From Seagram’s (!) in the mid-1940s
From Ladies’ Home Journal in 1900
Book Review: Year of Consent, by Kendell Foster Crossen
Year of Consent, by Kendell Foster Crossen
—-
This is a pulp SF novel from 1954, which has uncomfortable relevance to our present era.
The story is set in the then-future year of 1990. The United States is still nominally a democracy, but the real power lies with the social engineers…sophisticated advertising & PR men…who use psychological methods to persuade people that they really want what they are supposed to want. (Prefiguring “nudging”) The social engineers are aided in their tasks by a giant computer called Sociac (500,000 vacuum tubes! 860,000 relays!) and colloquially known as ‘Herbie.’ The political system now in place is called Democratic Rule by Consent. While the US still has a President, he is a figurehead and the administration of the country is actually done by the General Manager of the United States….who himself serves at the pleasure of the social engineers. The social engineers work in a department called ‘Communications’, which most people believe is limited to such benign tasks as keeping the telephones and the television stations in operation. Actually, its main function is the carrying out of influence operations.
One approach involves the publishing of novels which are fictional, but carry implicit social and/or political messages…via, for example, the beliefs and affiliations of the bad guys versus the good guys. Even the structure of novels is managed for messaging reasons: romance-story plots should not be boy gets girl…loses girl…gets girl back, but rather boy gets girl, loses girl, gets different girl who is really right for him.
Some methods are more direct, although their real objectives are not stated. One such objective is population control: If the fertility rate is running a little low, advertising is ramped up for a pill called Glamorenes, which are said to create the “rounded, glamorous figure of a TV star…remember–it’s Glamorenes for glamor.” Actually, the real function of Glamorenes, which is top secret, is to increase a woman’s sex drive and expand the fertility window. On the other hand, if the birth rate is running too high, the ad emphasis switches to Slimettes for women and Vigorone for men, both of which have a contraceptive effect. The book’s protagonist, Gerald Leeds, is one of the few who is in on the secret, and when he hears a Glamorenes ad, he realizes that this is the real reason why his girlfriend, Nancy, has been acting especially affectionate lately.
Few people, even at the highest levels of government, realize just how powerful the Communications Department really is. “Even the biggest wheels only know part of it. They think the Communications Administrative Department exists to help them–and not the other way around.”
The computer known as Sociac (‘Herby’) accumulates vast amounts of data on individuals, including such things as shopping, dining, and vacation preferences. “Thus, when the administration wanted to make a new move, they knew exactly how to condition the people so that it would be backed. Or they knew exactly what sort of man to put up to win a popular election.” Telephone calls are tapped, but are rarely listened to directly by government agents; rather, they are fed directly to “a calculator” (perhaps a front-end to Herbie) and added to “the huge stock of intimate knowledge about the people.”
Those individuals who resist the conditioning and are found to hold unapproved opinions–or find themselves to hold unapproved opinions–are said to have “communications blocks,” and good citizens will act on their own to request treatment for such blocks. The first level of treatment is the Psychotherapy Calculator, an interactive system which will help the patient change any objectionable opinions and behavior. But in some cases, the PC determines that stronger methods are necessary, and in those cases, the patient is referred for a lobotomy. The escorting of patients for mandatory psychotherapy and lobotomy procedures is done by a white-uniformed police force known as the Clinic Squad.
Citizens are, of course, expected to report any instances of unapproved beliefs or actions. When the protagonist’s girlfriend Nancy overhears one of her colleagues expressing sympathy for a man who is in serious trouble, she reports the girl immediately. (“For the moment I disliked Nancy,” says Gerald. “Then I felt sorry for her.”) Nancy herself is concerned that there may be something wrong with her, and has considered reporting herself for voluntary automated psychotherapy. “If I did have (something wrong with her), I’d want to be purged of it quickly before it could make me do something awful like that poor Mr Shell”…Gerald notes that her hand was shaking as she lifted her glass to finish the drink.
Gerald, the protagonist, works within the Communications Department…unknown to his superiors, he is a member of a resistance organization which aims to overthrow the existing system of government and to restore individual liberty. He must feign agreement when his immediate boss talks about how wonderful the system is and how misguided are those who oppose it:
Never has there been more freedom anywhere than in America today. We’ve done away with police and even prisons. Crime has been almost wiped out since we recognized it as a social disease. We’ve done away with poverty. There are fewer restrictions on people than ever before in the history of mankind. For the first time they’re really free.
Gerald reflects:
Even if it hadn’t been dangerous, I wouldn’t have argued with him. He believed what he was saying. His faith was the faith of a Torquemada backed by science. There was no way to make him see that the social engineers had taken away only one freedom, but that it was the ultimate freedom–the right to choose. Everything…was decided for them and then they were conditioned to want it.
And Now For Something Different
Another horrific gaffe in retail marketing – one which falls into the category of “grotesquely bad retail marketing decisions which will become a cautionary lesson in future marketing textbooks.” This spectacular gaffe involves a retailer of fashion-trendy and very colorful women’s athletic clothing, Fabletics a company which started online in 2013 offering a subscription plan somewhat controversial since the subscription charges were not always transparent, and branched out into brick and mortar locations. One of the founders is Kate Hudson, daughter of Goldie Hawn, so there probably has been some advantages to a celebrity connection; easy to get that one-on-one with Oprah Winfrey, I presume. The company appears to this point to have been pretty savvy in a competitive field, marketing-wise, so all props to them. I’m not a customer of theirs in any case; the gym and the jogging track are not places where I go to show off my fashion sense. I’m old-school in that I prefer to work out in grey sweatpants and a baggy tee shirt.
Oh, FFS!
As if it wasn’t enough for the joyless, bitter scolds among the wokerati to have an absolute tizzy over the head of Goya Foods being civil and respectful of the office of the President of the US, another provider of excellent and relatively inexpensive foodstuffs is in their cross-hairs. Unlike the president of Goya Foods who basically told them to pound sand and is now enjoying the economic benefits of having defied the wokerati the management of Trader Joe’s is beating a sniveling and apologetic retreat, and promising to redo their policy of labeling their various ethnic food items with a suitably ethnic variation on ‘Trader Something-or-Other’. This was a bit of light-hearted bit of humor on their part, playing with naming stereotypes, but good lord, the grim and determined wokerati cannot abide any humor at all and so the whole concept must go. The Daughter Unit tells me, and the above link conforms, that the whole thing started as a petition by high school students, which doesn’t surprise me in the least. I suspect the responsible students are the earnest and censorious sorts, desperately trying to out-woke each other.
Frankly, the whole ‘Trader Joe’s’ South Sea Island Tropical Paradise motif always struck me as a last gasp of the 1950s ‘Tiki Culture’ and about the only one which didn’t involve a bar decorated with fishing nets and dried starfish, and fru-fru drinks with little umbrellas in them. Trader Joe’s various products are high quality, reasonably priced, and the social-consciousness is laid on with a light hand, in pleasant contrast with the mountain of ostentatious correctitude and high prices offered at Whole Foods. There is a reason the latter is derisively known as “Whole Paycheck.” I can only think it’s only a matter of time before the social justice warriors go after Trader Joe’s for that bit of cultural appropriation as well.
At least the providers of groceries are not having as rotten a year due to the Chinese Commie Crud as Hollywood is. Theaters shut down, premieres cancelled, top-flight releases like Greyhound, with Tom Hanks and based on C.S. Foresters’ war novel The Good Shepherd diverted to release on streaming video, the fall-out from “Me Too” and Harvey Weinstein’s wholesale-level practice of the casting couch, the apparent urge among our producers of entertainment to whore after foreign audiences, and now looking to curry favor with the hot new trend of ‘anyone but white heterosexuals in front of the camera and behind it as well as behind it in any capacity’ … well, Establishment Hollywood has earned the foul reputation they richly deserve. Those of us in flyover country are watching old movies on DVD (from our own libraries, let it be known) or on streaming video, watching foreign films or series practically anything other than grim parables and lectures by the wokerati.
Comment as you wish: what are you going to watch, now? The Daughter Unit and I are watching episodes of Are You Being Served? Which has the side benefit of being gloriously politically incorrect, and not featuring any masks or six-foot apart social distancing. (The Daughter Unit and I temped for a few months at an upscale department store over the holiday season some years ago. We consider ‘Served’ as nearly a documentary on retail sales at a certain level.)