Reopening — II (Theory)

That’s all very well in practice, but how does it work in theory?

— old University of Chicago joke

I expect this blog’s readership to demand the theoretical considerations, so here’s a (non-exhaustive) compilation, beginning with a setup anecdote:

In December of 2007 I was briefly—very briefly, as the work was interrupted by a blizzard—involved in rebuilding in Greensburg, Kansas, which had been practically erased from the map seven months earlier by an immense tornado. I had driven through a couple of months after the event and stumbled into a photo-op for Sen. Pat Roberts, who was doing a ribbon-cutting of sorts in a brand new convenience store. The devastation was more impressive than his speech; indeed, people who worked both New Orleans after Katrina and Greensburg after the tornado typically remarked that, allowing for scale, Greensburg was worse.

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Reopening — I (Practice)

For most Americans, the great day of realization of the seriousness of the COVID-19 threat—or more precisely, the seriousness of the official reaction to it—was Thursday, March 12th, when they woke to the news that the previous evening, the National Basketball Association had postponed an OKC Thunder-Utah Jazz game after a player’s test result came back positive, and then quickly canceled the remainder of the season. I was less concerned with the NBA, but coincidentally, also on Thursday the 12th, was informed that a certain institution of higher education that we all know and love was moving to remote learning for undergraduate and graduate classes for its entire Spring Quarter of 2020. Simultaneously, nearly all students were ordered to plan to vacate their on-campus housing by 5 PM CDT on Sunday, March 22nd.

I had also just returned home from a severely truncated trip to Italy which had gotten no farther than New York City. Had the Italy leg been undertaken, I would have been on one of the last flights out of that country before it was locked down entirely, and would have been a strong candidate for two weeks of quarantine upon arrival in the US. I was therefore necessarily concerned with pandemic response, and on the day after my return home, sent an e-mail to several leaders and volunteers in my church with a general offer of expertise and recommendations to pursue several of the items discussed below, especially a communications plan.

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Covid-19, Remote Work, and Offshoring

The general attitude toward working from home has certainly changed over the last several years.  In 2013, the then-CEO of Yahoo!, Marissa Mayer, banned work-from-home at her company.  And in 2017, IBM established a similar ban. Both of these actions were based on perceived needs to improve productivity and collaboration at those companies

But in 2020, a lot of companies that moved to work-from home in the Covid-19 environment…because they had no choice if they wanted to continue operating at all…have apparently found it to be working to their satisfaction, and many though not all employees like it, too.  And there is starting to be significant impact on where people choose to live…see these comments from the governor of New Hampshire, Chris Sununu.  The term ‘zoomtowns’ has been applied to locations where people choose to live and work remotely, based on a locality’s attractive characteristics and good Internet connectivity.

I do think that a comprehensive work-from-home environment can result in losing something in terms of unplanned interactions…I’ve personally observed several significant product and business initiatives that resulted from such interactions, and there are also interesting historical cases. But such things are difficult to measure, and financial benefits and convenience of work-from-home are likely to prevail, perhaps excessively so in some cases.  In any event, the Yahoo! and IBM approach of broad-scale top-down corporate edicts is unlikely to be a good one.

Another kind of remote work involves the use of people at remote locations…though not necessarily at home…to perform machine-control tasks that would previously have had to be done on-site.  The robots being used by Federal Express at its Memphis facility sometimes encounter problems that they can’t solve…they can be ‘advised’ by humans located in San Antonio. There are projects underway to make municipal water treatment plants remotely operable, either for emergency backup (as in a pandemic) or for normal operations, and there are also initiatives focused on remote operation of other kinds of infrastructure, utility, and industrial facilities.

If something can be done by people who are remotely located within the United States, then in most cases it will also be doable by people who are remotely located in other parts of the world.  In my 2019 post telemigration, I wrote about the increasing feasibility of offshoring services work, not only manufacturing.  A lot of this has been going on for software development as well as for customer service.

It may turn out that, in many cases, remote work in the US turns out to be just a waystation on the road to remote work somewhere else.

Covid and HVAC Systems

Disclaimer:
I am not one of those guys with a lot of letters behind my name. All of what you are about to read are my own thoughts on the subject based on my thirty years of experience in the field of HVAC distribution and you are getting exactly what you are paying for. I have to generalize a bit so your particular HVAC system may not be described in full – the universe is simply too large. Even if you follow this advice, you still might get covid. Forward.

There have been a lot of articles recently about the virus and how it transmits and moves around in air currents, in particular the ones that are created by HVAC systems in your domicile or your place of work. Some of these articles have been pretty decent, and a lot of them pretty dismal. Below are my thoughts on the virus. A lot of this is based on our past experience in the industry when anthrax was all the rage.

There are three main ways to lower your chances of meeting the virus up close and personal, as relates to HVAC systems. These are in my order of preference:
1. Dilute it
2. Zap it
3. Trap it

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Paging Dr Kennedy

Someone on social media linked this study of Covid-19 after-effects:

https://jamanetwork.com/journals/jamacardiology/fullarticle/2768916

…I’d be interested in your thoughts.