Archive for the 'Organizational Analysis' Category

Admiral William McRaven, who is retiring as Chancellor of the University of Texas system, asserted that  “Leading a university or health institution is ‘the toughest job in the nation.'”

McRaven was for many years a SEAL leader, with his career culminating in planning and overseeing the operation that killed Osama bin Laden.

I’d suggest that, if leading a university (and for this post, I’ll be focusing on that part of the admiral’s statement rather than the healthcare part) is harder that leading major special-forces operations against determined enemies…then something is very wrong.

Mind you, I’m not saying he’s incorrect.  Indeed, I’d go further: except for certain niche institutions, the job of university president or chancellor may now not just be difficult, but impossible.  Impossible, that is, if you look at success in terms of generating reasonable positive educational results within a reasonably positive culture, not just keeping one’s job.

And this situation is largely the result of the poor performance of several generations of previous university administrators. There has been overselling of what universities are offering..increasingly including graduate studies…as the only key to success in American societies.  There has been encouragement of students to sign up for very large loans, without the kind of disclosure of risks that would be required for any other kind of large investment; coupled with the first point, this has resulted in many people being on campus who shouldn’t be there at all and/or aren’t taking their education very seriously. There has been in many cases a lack of attention to the mission of teaching.  There has been a lack of respect for civil liberties of both students and professors, a tolerance of intimidation tactics by students, professors, and outside parties, and an encouragement of organizations and ‘fields of study’ that are by their very nature hostile to the notion of an academic community.  And there has been little pushback against intrusive regulation from government, as long as funding is at stake.

True, not all university administrators have conducted themselves in the manner described above, but enough have that American higher education as a whole has become increasingly toxic.  And when a culture has become sufficiently toxic, it is very difficult for even the best leader to implement meaningful change.

Bioluminescence at American Digest

Some thoughts on storytelling

Peer influence among adolescents as a driver of transgenderism

Sarah Hoyt: “Have most institutions, stores and corporations, most large human organizations, gone stone stupid?”

3-D printing in the manufacture of GE’s new turboprop engine

Jim Grant, the well-known observer and analyst of interest rates, asks “what will futurity make of the (so-called) PhD standard that runs our world?” and suggests that, after a major market crash, explanations will include “My generation gave former tenured economics professors discretionary authority to fabricate money and fix interest rates.”

Reminds me:  Danielle DiMartino Booth, who took a job at the Fed following a successful career on Wall Street, remarked that she did not experience discrimination on account of her sex…but she did face serious prejudice against her on account of not having a PhD.

A Prophet Without Honor, by Joseph Wurtenbaugh.  An outstanding work of alternative history.

It is now known that when Hitler remilitarized the Rhineland in 1936, his forces were under orders to withdraw if faced by serious opposition by the (then-much-superior) French and British militaries.  But these countries did not take action, being focused on their economic problems and convincing themselves that the German move wasn’t really much of a threat.  But they didn’t know about the Withdrawal Order.  What if they had?

Some of the characters are fictional, others are real people imagined as following different trajectories.  The central figure is a German officer named Karl von Haydenreich; he has become friends with American officer Dwight Eisenhower and this friendship will prove critical in changing the course of history.

Very well-done, should not be missed.

The Hard Thing About Hard Things, Ben Horowitz.  Advice about running a startup from a venture capitalist…the author is cofounder of the VC firm Andreessen Horowitz.  A lot of worthwhile points, some of which should be obvious, others not so much so.

Understanding what you did wrong if you hired an executive who did not work out:  Horowitz goes through several possible causes of the failure, including this:

You hired for lack of weakness rather than for strengths.  This is especially common when you run a consensus-based hiring process.  The group will often find the candidate’s weaknesses, but they won’t place a high enough value on the areas where you need the executive to be a world-class performer.  As a result, you hire an executive with no sharp weakness, but who is mediocre where you need her to be great.

On excessive focus on quantitative metrics:  “Management purely by numbers is sort of like painting by numbers–it’s strictly for amateurs.”

I especially like Horowitz’s emphasis on the importance of organization design, and the point that all such designs are compromises…indeed:

The first rule of organizational design is that all organizational designs are bad.  With any design, you will optimize communication among some parts of the organization at the expense of other parts.  For example, if you put product management in the engineering organization, you will optimize communication between product management and engineering at the expense of product management and marketing.  As a result, as soon as you roll out the new organization, people will find fault with it, and they will be right…Think of the organizational design as the communications architecture for your company.  If you want people to communicate, the best way to accomplish that is to make them report to the same manager.  By contrast, the further away people are on the organizational chart, the less they will communicate. The organizational design is also the template for how the company communicates with the outside world.

The book was inspired by this thought:  “Every time I read a management or self-help book, I find myself saying, ‘That’s fine, but that wasn’t really the hard thing about the situation.'”  For example:

The hard thing isn’t hiring great people.  That hard thing is when those ‘great people’ develop a sense of entitlement and start demanding unreasonable things…The hard thing isn’t dreaming big. The hard thing is waking up in the middle of the night in a cold sweat when the dream turns into a nightmare.

Fifty Inventions that Shaped the Modern Economy, by Tim Harford.  Includes not just the sort of things that would typically show up in an ‘inventions’ list, but also such things as double-entry bookkeeping, tradable debt, the welfare state, and the department store.

Regarding the latter, Harford credits Harry Gordon Selfridge, who worked for Marshall Field, with creating the concept.  Key to the new stores was the idea that “just looking” was okay, indeed was to be positively encouraged.

Selfridge swept away the previous shopkeepers’ custom of stashing the merchandise in places where sales assistants had to fetch it for you…he instead laid it out in the open-aisle displays we now take for granted, where you can touch a product, pick it up, and inspect it from all angles, without a salesperson hovering by your side…Shopping had long been bound up with social display: the old arcades of the great European cities, displaying their fine cotton fashions–gorgeously lit with candles and mirrors–were places for the upper classes not only to see but to be seen.  Selfridge had no truck with snobbery or exclusivity.  (When he opened his London store), His advertisements pointedly made cleaer that the ‘whole British public’ would be welcome–no cards of admission are required.”

Harford also mentions an Irish immigrant to America named Alexander Turney Stewart.  It was Stewart who introduced “the shocking concept of not hassling customers the moment they walked through the door. He called this novel policy ‘free entrance.”  Stewart also introduced the concept of the clearance sale and established a no-haggle pricing policy for his good.

Discussion of inventions such as the department store provides a useful reminded that so many of the things we take for granted–with ‘things’ including assumptions about ways of doing things as well as tangible objects–haven’t always existed; somebody had to think of them and drive them into reality.

This post to be further continued.

Skype used to be the premier VOIP app (long before we called such things apps). It always had a crummy user interface but call quality was excellent and users put up with the rough edges. However, since Microsoft bought Skype call quality has declined, seemingly steadily. There are frequent software updates that don’t improve the user experience and sometimes introduce new problems. With its Skype updates on Windows MSFT forces you to opt out a la Java from having your browser configuration hijacked. Calls get dropped more than they used to. Calls that don’t go through are much more frequent. Bandwidth now seems to affect call quality even though it was once possible to use Skype easily over dialup Internet connections.

This morning I tried to make a Skype call on my mobile and found there had been another upgrade, forcing me to waste minutes selecting a new background color and dismissing what’s-new pages and trying to find my contacts list, which is all I ever want to do. I don’t want to invite my contacts to use Skype, I don’t care about inserting GIFs into chats, I don’t care about the Skype community. I care about good, consistent call quality, about having my list of phone numbers propagate automatically to laptop or phone when I update the list, about having a Skype number for incoming calls, and about easy management of occasional conferences and international calls. I used to care about video calling but I gave up since good alternatives appeared. If Skype could restore its past high call quality I could happily put up with the other hassles. If Skype could also improve its UI in a few obvious ways I would be thrilled. It never happens. Why not?

A company with a great product conspicuously fails to improve that product and it starts to lag competing products. Or a big company buys a small company and ruins its main product. MSFT’s management is no doubt part of the problem here but the pattern is familiar. Why is it familiar? You might think the smart people running MSFT would know better. Perhaps they don’t, perhaps this is a more difficult problem than it appears to be. Or perhaps something else is going on.

Discuss.

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“It’s like deja vu all over again.”

Do Yogi Berra‘s words of wisdom apply to the “new” trillion dollar “public infrastructure” program? The last program, still unpaid, focused on “shovel-ready” projects but somehow missed most potholes. Meanwhile, private companies are prepared to spend $100’s of billions on a new fiber optic internet super highway.

Is the current proposed public spending program more likely to pay off for taxpayers than the last one?

Historical Precedent

When the hammer and sickle flag was lowered for the last time in Moscow on December 25, 1991, the international finance agencies created in Bretton Woods in 1944, led by British economist John Maynard Keynes and the Undersecretary of the U.S. Treasury Harry Dexter White, found a new mission.

The International Monetary Fund (IMF), which is a “bank” according to Keynes, provided the financial infrastructure for international trade. The World Bank (WB), or a “fund” according to Keynes, was promoted by, known communist and accused Russian spy, Undersecretary White to help reconstruct European infrastructure, but primarily Russia’s infrastructure, in the wake of WW II destruction.

The IMF lost its raison d’être in 1971 after President Nixon eliminated dollar convertibility into gold, ending the Bretton Woods function. Russia turned down World Bank membership, so the Bank turned to lending for infrastructure projects in the “underdeveloped” nations, which by 1991 faced overwhelming political obstacles.

Assisting in the conversion of formerly centrally planned economies into capitalist market economies became the finance agencies’ new post-Soviet mission. However, few people had much of an idea of how to accomplish this. It had never been done before, and the IMF and WB were particularly ill-equipped as their charter limited them to lending only to governments. They were essentially statist organizations with little experience with (or sympathy for) competitive private markets (which helps explain why they remain chronically underdeveloped).

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A long essay by the founder of Facebook includes this assertion:

History is the story of how we’ve learned to come together in ever greater numbers — from tribes to cities to nations.

To which Steve Sailer responds:

As we all know, independence and diversity have always been the enemy of progress.

For example, that’s why Thomas Jefferson wrote The Declaration of Dependence submitting the American colonies to the British Empire.

Similarly, the father of history, Herodotus, wrote to celebrate the mighty Persian Empire’s reduction of the various Greek city-states to a satrapy ruled from Babylon.

Likewise, every year Jews gather to admit that their stiff-neckedness provoked the Roman Empire into, rightfully, smashing the Temple in Jerusalem on the holy day of We-Had-It-Coming.

And, of course, who can forget Shakespeare’s plays, such as Philip II and Admiral-Duke of Medina Sidonia, lauding the Spanish Armada for conquering the impudent English and restoring to Canterbury the One True Faith?

Similarly, Oswald Mosley’s prime ministership (1940-1980) of das englische Reich is justly admired for subordinating England’s traditional piratical turbulence to the greater good of Europe.

Likewise, who can not look at the 49 nations currently united by their adherence to the universalist faith of Islam and not see that submission is the road to peace, prosperity, and progress? If only unity had prevailed at Tours in 732 instead of divisiveness. May that great historical wrong be swiftly rectified in the decades to come!

(links via Isegoria)

Zuckerberg’s assertion about history being about “coming together in ever larger numbers”…with the implication that this is inherently in a good thing…is quite reminiscent of the views of Edward Porter Alexander, a Confederate general and later a railroad president…as excerpted in my post What are the limits of the Alexander analysis?

Following his initial snarkiness, Steve Sailer goes on to point out that “consolidation is some times a good thing, and other times independence or decentralization is a better thing. Getting the scale of control right all depends upon the circumstances. It’s usually a very interesting and complicated question that is the central issue of high statesmanship.”

Thoughts?

Excerpt:

At the very outset of creating the first integrated Anglo-American command structure in 1942, Eisenhower made it clear that he would not tolerate any diminution of his own authority and responsibility as supreme commander. The British War Office had issued its own directive to General Sir Kenneth Anderson, the British land force commander, which simply repeated the terms of that given to Haig in the Great War, authorising Anderson to appeal to his own government if and when he believed that an order from Eisenhower endangered his army. Such a directive stood in blatant contradiction to the new integrated command structure, whereby Eisenhower was serving as an Allied commander responsible to an Allied authority, the combined chiefs of staff, and thence to the prime minister and president jointly.

[Emphasis in original.]

Read the whole thing.

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It is amazing the things you find out while writing a book review. In this case, a review of Phillips Payson O’Brien’s How the War Was Won: Air-Sea Power and Allied Victory in World War II. The book is thoroughly revisionist in that it posits that there were no real decisive land battles in WW2. The human and material attrition in those “decisive battles” was so small relative to major combatants’ production rates that losses from them were easily replaced until Anglo-American air-sea superiority — starting in the latter half of 1944 — strangled Germany and Japan. Coming from the conservative side of the historical ledger, I had a lot of objections to O’Brien’s book starting with some really horrid mistakes on WW2 airpower in the Pacific.

You can see a pretty good review of the book at this link — How the War Was Won: Air-Sea Power and Allied Victory in World War II, by Phillips Payson O’Brien

However, my independent research on General MacArthur’s Section 22 radar hunters in the Philippines proved one of the corollaries of O’Brien’s thesis — Namely that the Imperial Japanese were a fell WW2 high tech foe, punching in a weight class above the Soviet Union — was fully validated with a digitized microfilm from the Air Force Historical Research Agency (AFHRA) at Maxwell AFB, Alabama detailing the size, scope and effectiveness of the radar network Imperial Japan deployed in the Philippines.

The microfilm reel A7237 photoshop below is a combination of three scanned microfilm images of an early December 1944 radar coverage map of the Philippines. It shows 32 separate Imperial Japanese Military radar sites that usually had a pair of Japanese radars each (at lease 64 radars total), based upon the Japanese deployment patterns found and documented in Section 22 “Current statements” from January thru March 1945 elsewhere in the same reel.

This is a early December 1944 Japanese radar coverage map made by Section 22, GHQ, South West Pacific Area. It was part of the Section 22 monthly report series.

This Section 22 created map — taken from dozens of 5th Air Force and US Navy aerial electronic reconnaissance missions — showed Japanese radar coverage at various altitudes and was used by Admiral Halsey’s carrier fleet (See route E – F on the North Eastern Luzon area of the map) to strike both Clark Field and Manila Harbor, as well as by all American & Australian military services to avoid Japanese radar coverage to strike the final Japanese military reinforcement convoys, “Operation TA”, of the Leyte campaign.
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In his Foundation series of books, Isaac Asimov imagined a science, which he termed psycho-history, that combined elements of psychology, history, economics, and statistics to predict the behaviors of large population over time under a given set of socio-economic conditions. It’s an intriguing idea. And I have no doubt much, much more difficult to do than it sounds, and it doesn’t sound particularly easy to begin with.

Behavioral modeling is currently being used in many of the science and engineering disciplines. Finite element analysis (FEA), for example, is used to model electromagnetic effects, thermal effects and structural behaviors under varying conditions. The ‘elements’ in FEA are simply building blocks, maybe a tiny cube of aluminum, that are given properties like stiffness, coefficient of thermal expansion, thermal resistivity, electrical resistivity, flexural modulus, tensile strength, mass, etc. Then objects are constructed from these blocks and, under stimulus, they take on macro-scale behaviors as a function of their micro-scale properties. There are a couple of key ideas to keep in mind here, however. The first is that inanimate objects do not exercise free will. The second is that the equations used to derive effects are based on first principles, which is to say basic laws of physics, which are tested and well understood. A similar approach is used for computational fluid dynamics (CFD), which is used to model the atmosphere for weather prediction, the flow of water over a surface for dam design, or the flow of air over an aircraft model. The power of these models lies in the ability of the user to vary both the model and the input stimulus parameters and then observe the effects. That’s assuming you’ve built your model correctly. That’s the crux of it, isn’t it?

I was listening to a lecture on the work of a Swiss team of astrophysicists the other day called the Quantum Origins of Space and Time. They made an interesting prediction based on the modeling they’ve done of the structure of spacetime. In a result sure to disappoint science fiction fans everywhere, they predict that wormholes do not exist. The reason for the prediction is simply that when they allow them to exist at the quantum level, they cannot get a large scale universe to form over time. When they are disallowed, the same models create De Sitter universes like the one we have.

It occurred to me that it would be interesting to have the tools to run models with societies. Given the state of a society X, what is the economic effect of tax policy Y. More to the point, what is cumulative effect of birth rate A, distribution of education levels B, distribution of personal debt C, distribution of state tax rates D, federal debt D, total cost to small business types 1-100 in tax and regulations, etc.  This would allow us to test the effects of our current structure of tax, regulation, education and other policies. Setting up the model would be a gargantuan task. You would need to dedicate the resources of an institute level organization with expertise across a wide range of disciplines. Were we to succeed in building even a basic functioning model, its usefulness would be beyond estimation to the larger society.

It’s axiomatic that anything powerful can and will be weaponized. It is also completely predictable that the politically powerful would see this as a tool for achieving their agenda. Simply imagine the software and data sets under the control of a partisan governing body. How might they bias the data to skew the output to a desired state? How might they bias the underlying code? Might an enemy state hack the system with the goal to have you adopt damaging policies, doing the work of social destruction at no expense or risk to them?

Is this achievable? I think yes. All or most of the building blocks exist: computational tools, data, statistical mathematics and economic models. We are in the state we were in with regard to computers in the 1960s, before microprocessors. All the building blocks existed as separate entities, but they had not been integrated in a single working unit at the chip level. What’s needed is the vision, funding and expertise to put it all together. This might be a good project for DARPA.

Content abundance and curation in the media industry

18th-century Scotland had an interesting system for paying for college

Has getting things done in business…hiring new employees, finalizing business-to-business sales deals…become slower?

Rejecting one’s country for aesthetic reasons

Overconfident students major in political science

This should be obvious, but to many people it’s unfortunately not: why the best hire might not have the perfect resume

Interesting thoughts:  how debt/equity mix affects the trajectory of oil prices

This writer is pessimistic about pessimism

The Supreme Court and Federal Reserve are corrupt in the same way. Both institutions defer excessively to legislative and regulatory agendas instead of sticking to their respective mandates.

(Re: Judicial Restraint.)

as airline stocks tracked – and predicted – Ebola did not become established in the US

Although the false alarms might continue for a few more weeks, we have obviously transitioned into the lessons-learned phase of the Ebola non-outbreak in the US. I will list those lessons below, but first, a useful summary of a talk I attended on the evening of Tuesday the 4th.

[Readers needing background may refer to the earlier members of this series, Don’t Panic: Against the Spirit of the Age; Don’t Panic: A Continuing Series; and Don’t Panic: A Continuing Series – Ebola or Black Heva?]

The venue was the Johnson County Science Café, a monthly forum sponsored by Kansas Citizens for Science. Johnson County is, by some measures, the wealthiest county in the country outside of the DC and NYC metro areas; greatly simplifying, this is a product of a somewhat unique combination of blue-state salaries and red-state cost of living. Kansas Citizens for Science was founded in the wake of upheavals on the Kansas Board of Education, which resulted in the initial imposition of, and subsequent drastic changes to, science-curriculum standards for public primary and secondary schools for ~300 school districts half a dozen times between the early 1990s and mid-2000s. The most famous was a 1999 board vote to remove key questions about the historical sciences (including astronomy, geology, and paleontology) from assessment testing, but there were several others which either re- or de-emphasized those sciences as the makeup of the board fluctuated with each election. After a decade and a half of chaos, as of now the board is relatively quiescent – its makeup was ironically substantially unaffected by this month’s wave election – and teaching and testing of the historical sciences is in place. I know several of the key personalities involved, and could certainly tell some interesting stories, but that controversy is not the subject of this post. Read the rest of this entry »

[Readers needing background may refer to the first member of this series, Don’t Panic: Against the Spirit of the Age, posted last month. This post, unlike that one, was hastily written due to time constraints involving, perhaps ironically, international travel to a Third World country.]

Constructive foreword: suggested case studies in disruption are the Chicago blizzard of 1/13-14/1979 (~3 million commuters immobilized) and the Milwaukee Cryptosporidiosis outbreak of 3/23-4/8/1993 (~400k residents sickened simultaneously).

Thesis: I argue that, at least with Ebola, inept and overwrought responses pose far greater risks to American society than the disease itself. With regard to managing the risks associated with Ebola in the US, it is vital that we identify easily disrupted institutions and design our processes intelligently to avoid creating bottlenecks, mostly by resisting the urge to overreact; likely candidates include …
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Judging by what I see communicated by many of my longtime friends, there are a whole lot of confused people out there these days. Here is a helpful list for them:

1. Only a small minority of projects, even in relatively successful organizations in highly competitive industries, deliver their promised scope, on time, within budget. A large majority are drastically scaled back, incur huge cost overruns, deliver years later than intended, or are canceled outright. Anything nefarious either fails or is publicized by whistle-blowers or investigators. There are no secret, vast criminal enterprises pulling the wool over the eyes of the populace, and the best-known entities in society, both public and private, can be astonishingly inept.
2. Large publicly-funded initiatives, other than those intimately connected to the physical survival of the societies in which they are undertaken, are quite likely to be mainly for show, irrespective of their supposedly spectacular significance. The current American example is the ACA, which has not resulted (and almost certainly will not result) in either greater insurance coverage or lower costs, is notoriously not a fully government-operated, “single-payer” system, and has no pathway to lead to one. None of this matters; indeed, many of its provisions, if they ever go into effect, will do so only after the current Administration has departed from the scene. All that matters is that its perpetrators get to claim to have passed “historic” legislation ostensibly providing “universal” health care. For an example from an earlier generation, see the Space Shuttle, which was supposed to fly 50-60 times per year at $5.5 million per launch. The actual flight rate hovered around a tenth of what was promised, and each launch cost nearly a hundred times the original projection. Hilariously, President Obama is now being criticized for ending this, even though it was collapsing from its own weight and consisted mainly of workfare jobs in Republican congressional districts.
3. Notwithstanding phenomena like the above, the United States is probably the most successful large-population country in the world due to its sheer realism, in particular the relative openness and process orientation of English common law, which (to quote myself) “rather than construct elegant theories and then shoehorn (or bludgeon) societies into an unchanging mold,” exhibits “a willingness to work with the world and human nature as it is.”
4. Even ignoring the fantastic technological advances, quality of life in the US has improved immensely in the past two decades. Social pathologies have plummeted. The rates of some categories of crime are down 90%, to all-time recorded lows. There are now fewer abortions per capita than at the time of Roe v Wade. Probably three-quarters of Americans live in neighborhoods where violent crime is effectively nonexistent. And the worst labor market in 80 years has done nothing to reverse these trends.
5. Large-scale, institutionalized technologies range from the very safe (electric-power generation [including nuclear] and transmission) to the so-safe-there-is-no-instance-of-recorded-harm (agricultural genetic engineering). The problem is that in much of the real (that is, Third) world, they are insufficiently available to provide the thoughtless, comfortable existence that pervades most of the West. Living “off the grid” / following a soi–disant “natural” lifestyle is a plaything of rich people who can slink away into town whenever they get tired of hewing wood and drawing water. Especially water with enterotoxigenic E. coli in it.
6. Pharmaceutical companies are not trying to kill you, nor to provoke health crises to sell new drugs. They may in some instances be trying to convince you that your life depends on continuing to purchase their products, whether it actually does or not. Then again, so is the “health food” store down the street, and in all likelihood, what it’s pushing is far more dangerous.
7. All religions are not equal. The general heuristic is to judge them by their effects, or at least by their efforts. Those prescribing global expansion through conquest and coercive displacement, and those (especially if they don’t refer to themselves as religions) prescribing the extermination of followers of other religions, are particularly problematic.
8. Any conspiracy theory that mentions the Mossad, Rothschilds, etc, is every bit as viciously anti-Semitic as Mein Kampf and should be treated as such. Anyone expressing admiration for Marxist notions and personages is no better. Conspiracy theories involving the CIA quaintly ignore the NSA (which is ~6x larger) and, in any case, descend from Stalinist and Maoist propaganda during the early Cold War and the Korean War. Facile anger about the NSA, however, ignores its well-publicized activities with the analog wireline telecommunications of 30-40 years ago, as amply documented in Bamford’s The Puzzle Palace. The phenomena of Wikileaks and Snowden’s massive data theft are an existence proof that such activities can neither be kept secret nor have much influence on real-world events; as someone who read through the supposedly devastating Wikileaks cables remarked, “[American diplomats] sound like Canadians with better access.”
9. No amount of “smart diplomacy” or supposed avoidance of provocation will protect a country from attack. Only a convincing ability to make an attack more trouble than it could possibly be worth can do that, and even such an ability may be insufficient to deter non-state actors and small groups. In combination with steadily declining costs of dual-use technologies, a more-or-less freelance WMD attack somewhere in the world seems inevitable. When it occurs, the greatest hazards to the immediate survivors will be 1) official overreaction, as by ordering the evacuation of a far larger area than was actually affected and 2) popular derangement, which in the worst-case scenario may create a conspiracy theory popular enough to put an extremist political movement in power, even in a large, democratic nation.

Commenters are encouraged to provide additional examples and corollaries.

I hadn’t thought of this situation, only because I didn’t have enough imagination to see that politics trumps all with Obama.

A growing consensus of IT experts, outside and inside the government, have figured out a principal reason why the website for Obamacare’s federally-sponsored insurance exchange is crashing. Healthcare.gov forces you to create an account and enter detailed personal information before you can start shopping. This, in turn, creates a massive traffic bottleneck, as the government verifies your information and decides whether or not you’re eligible for subsidies. HHS bureaucrats knew this would make the website run more slowly. But they were more afraid that letting people see the underlying cost of Obamacare’s insurance plans would scare people away.

This just didn’t occur to me. It should have. After all, what was Benghazi about ?

This political objective—masking the true underlying cost of Obamacare’s insurance plans—far outweighed the operational objective of making the federal website work properly. Think about it the other way around. If the “Affordable Care Act” truly did make health insurance more affordable, there would be no need to hide these prices from the public.

It is just amazing that the politicians know so little about technology (this was the guy with the Blackberry who made fun of McCain) that they did not understand that saying something doesn’t make it happen.

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Cross-posted from zenpundit.com

 David Ronfeldt, RAND strategist and theorist has done a deep two-part  review of America 3.0 over at his Visions from Two Theories blog. Ronfeldt has been spending the last few years developing his TIMN analytic framework (Tribes, Institutions [hierarchical], Markets and Networks) which you can get a taste from here  and here or a full reading with this RAND paper.

David regards the familial structure thesis put forward by James Bennett and Michael Lotus in America 3.0 as “captivating”  and “compelling” for  “illuminating the importance of the nuclear family for America’s evolution in ways that, in my view, help validate and reinforce TIMN”. Both reviews are detailed and should be read in their entirety, but I will have some excerpts below:

America 3.0 illuminates significance of nuclear families — in line with TIMN (Part 1 of 2) 

….Bennett and Lotus show at length (Chapter 2, pp. 29-45) that the nuclear family explains a lot about our distinctive culture and society:

“It has caused Americans to have a uniquely strong concept of each person as an individual self, with an identity that is not bound by family or tribal or social ties. … Our distinctive type [of] American nuclear family has made us what we are.” (p. 29)And “what we are” as a result is individualistic, liberty-loving, nonegalitarian (without being inegalitarian), competitive, enterprising, mobile, and voluntaristic. In addition, Americans tend to have middle-class values, an instrumental view of government, and a preference for suburban lifestyles. 

As the authors carefully note, these are generally positive traits, but they have both bright and dark sides, noticeable for example in the ways they make America a “high-risk, high-return culture” (p. 38) — much to the bane of some individuals. The traits also interact in interesting ways, such that Americans tend to be loners as individuals and families, but also joiners “who form an incomprehensibly dense network of voluntary associations” — much to the benefit of civil society (p. 39). 

In sum, the American-style nuclear family is the major cause of “American exceptionalism” — the basis of our freedom and prosperity, our “amazing powers of assimilation” (p. 53), and our unique institutions:
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Franklin Delano Roosevelt knew bureaucracy: “You know, I’m a juggler, and I never let my right hand know what my left hand does.”

Uncle Theodore

As in many aspects of FDR’s life, his wife’s uncle was a model. As Assistant Secretary of the Navy, young hotshot Uncle Theodore proved chronically wearisome to his boss, veteran Massachusetts state Republican machine cog John Davis Long. When Long took a day off once, Uncle Theodore, liberated by a sudden vacuum of adult supervision, tried to start a war. Long countermanded Uncle Theodore’s orders but it was too late: Uncle Theodore had his war and it was splendid.

Portrait of the master as a young man

In 1913, to prevent regime uncertainty, newly elected Thomas Woodrow Wilson (may his bones be crushed) said, “Fine, you want a Roosevelt as Assistant Secretary of the Navy, I got your Roosevelt as Assistant Secretary of the Navy right here.” So into the family sinecure went spunky 31 year old New York State Democratic Senator Franklin Delano Roosevelt. He immediately commenced his own Long struggle against his boss, Raleigh, North Carolina News & Observer publisher and race baiter Josephus Daniels. While Daniels focused on high-level issues like controlling every radio in America, FDR Uncle Theodored him by secretly lobbying Congress to build up U.S. naval strength to levels Daniels opposed. FDR even attempted to start his own splendid little war by mobilizing the U.S. Navy against unrestricted Hun submarine attacks in 1917.

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Negative items (weaknesses and threats) first.

Overconcentration of political belief systems by geography and especially by vocation, notably in journalism; the corresponding threat is misdiagnosis of motivation and identity of perpetrators.
This was on full display over the past week, and although the most prominent examples were instances of the amazingly robust narrative about a supposed right-wing fundamentalist Christian underground, the persistence of which reveals a great deal about the mindset of the “liberal” bien-pensant, they’re not the only ones who have this problem. Claiming that people in Boston are cowering under their beds and wishing they had AR-15s, or casually accusing various (and singularly unimpressive) American politicians of being Communists, isn’t much better than fantasizing about entirely nonexistent WASP terrorists. And there has already been at least one wild-goose chase in recent years, the nationwide Federal investigation to find the co-conspirators of Scott Roeder in the assassination of George Tiller. He didn’t have any, and was known very early on to have acted alone. Your tax dollars nonetheless went to work; see also “memetic parasitism,” below.
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Embrace and extend is a proprietary software company strategy that was made famous by Microsoft’s use of the practice. The idea was to embrace an open standard, create the best implementation of that standard in part by adding proprietary extensions, and get everybody to use your version and become addicted to the proprietary goodness which was not released as an addition to the standard. Everybody buys your commercial software that includes the enhanced standard feature and you gain an extra dollop of lock-in profits for several product cycles.

The challenges of moving beyond current unionization efforts to a true workers movement is a bit like a photo negative of Microsoft’s strategy. What’s desired in this case isn’t to create something proprietary to extend a standard for advantage but to identify the jewels in the proprietary 1st generation unions, standardize and spread their benefits to all workers, and create efficient methods to achieve legitimate worker ends without the violence and without the contribution to crony capitalism that present day unions participate in.

Jewel #1 – Education
US vocational education is generally a mess. Union vocational education is generally considered a viable, quality system.

Jewel #2 – Benefits provider
According to the US tax code ( 501(c) 5 ) Unions have the ability to provide benefits consistent with their purpose. That makes them natural health insurance and pension providers that are financially distinct from the company. Union provided benefits are associational and allow increased worker mobility between firms covered by the same union which is both good for workers and good for capitalism.

Jewel #3 – Worker Protection
This one’s a very flawed jewel, but in a dysfunctional organization that has not yet gone broke, the union might be all that is between you and bearing the cost of changing jobs in a sticky economy when you’ve been done an injustice or have even been asked to do something dangerous or illegal.

Adaptation #1 – The open badging movement in education needs extension into the vocational education sphere. This isn’t really a technical challenge, that part is being handled by the technical crowd admirably. Instead the major unaddressed issues are social and organizational ones. People need to know about the badges both in HR departments and in the job seeking population. Badges need to be something that can give you an edge in finding a job. Badges need to be something that lets you find more good employees and filter out more duds. This is a major work in progress and nobody’s really cracked the code yet though there are a lot of entrepreneurial initiatives trying to work out the issues including big names like MIT and Harvard.

Adaptation #2 – Unions are a ready made association that can stay with workers throughout their working lives and provide benefits no matter what happens to a particular employer. This is a very valuable service, one that could use as many entrants into this market as possible in order to prevent membership gouging If you’re a Catholic, scout master, and bricklayer, picking your benefits among your three major associations gets you better possibilities if all of them are participating as benefits provider associations. This is going to require a sea change in legislation so that cross-state associations can provide benefits packages. President Bush proposed this early in his 2nd term and had his head handed to him. President Obama is obviously not interested. Would our next President do better? On the first day President Romney says he would work to replace Obamacare with a more common sense set of reforms. Would this qualify as part of the solution?

Adaptation #3 – Ultimately, this is the most difficult of adaptations because here is where threat and intimidation get applied in a form of street justice to handle situations that are ill suited to the formal justice system. If management behaves badly, unionized workers impose costs is generally how it works. But the ultimate expression of this tactic in current unions, the strike, is disruptive without being very effective. An entire industry has grown up around making it ineffective. Either formal justice needs to be radically reduced in costs to make these situations solvable by the courts or street justice needs to move into the 21st century so that it has lower dead weight loss, lower overhead, and higher effectiveness.

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First there was TEDx, the low cost/no cost to the original TED initiative to spread the TED message around the world in local affiliated events. Now there is MITx, an initiative to create free/low cost classes with an MIT affiliation but no degree. So why isn’t there AFL-CIOx? There is no great leap necessary to figure this out. Fire up a web site and provide tools for all workers to improve their position. AFL-CIOx could provide templates on how to lobby their local governments to diversify local economies and cater to entrepreneurs so the increase in businesses operating locally would improve the chance that different employers would compete for local workers. Employers bidding up salaries in order to compete is how non-union workers get salary increases and it’s a successful strategy. It used to be that union workers earned more than non-union. That is no longer true.

And they could provide “plus” services that would carry a fee that you could take or leave. Hat sales alone would probably cover most of the electricity bill. And yes, I’d buy one. I’d also use the site as I assume a lot of people who would viscerally reject joining a union, ever. Google will index it and people will use compelling content, giving unions a 2nd chance at a large part of the population that have long written them off as irrelevant and outdated.

So where is that site? Where is the effort to improve the position of all American workers by providing a 21st century education on how to be a smart, savvy worker?